Director, Ecommerce Strategy @ (August 2023 - January 2025)
Sr. CSM @ (August 2021 - January 2023)
Partner Support Manager, Tier 2 @ (September 2019 - July 2021)
Partner Support Specialist @ (January 2019 - September 2019)
Customer Success Guru @ (February 2018 - January 2019)
Product Manager @ (August 2016 - December 2017)
Customer Success Specialist @ (August 2015 - July 2016)
Operations Manager @ (April 2014 - September 2014)
Digital Project Manager @ Match Marketing Group (December 2012 - August 2013)
Community Manager @ Match Marketing Group (March 2012 - March 2013)
Account Coordinator @ OSL Marketing (July 2011 - March 2012)
Sally Labib Education
Western University
Bachelor of Arts (B.A.) (Sociocultural Anthropology, Linguistic Anthropology)
2005-2011
Cawthra Park Secondary School
OSSD; RAP Certificate (Music Major)
2001-2005
Sally Labib Skills
Account Management
Advertising
Agency Relations
Analytical Skills
Brand Awareness
Brand Development
Brand Strategy
Build Strong Relationships
Building Trust
Business Acumen
Business Process Improvement
Campaign Execution
Campaign Strategies
Change Initiatives
Channel Account Management
Chatbots
Client Relations
Communication
Content Strategy
Conversational AI
Corporate Strategy
Creative Direction
Creative Strategy
Cross-functional Team Leadership
Customer Advocacy
Customer Experience
Customer Interaction
Customer Journeys
Customer Relationship Management (CRM)
Customer Retention
Customer Success
Data-driven Decision Making
Digital Engagement
Digital Marketing
Digital Media
Digital Strategy
Digital Technology
Direct Mail
Direct Marketing
Email Marketing
Growth Strategies
Handle Confidential Information
High Performance Teams
In-store Marketing
Integrated Marketing
Interactive Marketing
Interpersonal Communication
Key Metrics
Key Performance Indicators
Leadership
Market Segmentation
Marketing
Marketing Attribution
Marketing Campaigns
Marketing Communications
Marketing Strategy
Mobile Marketing
Negotiation
Online Advertising
Online Marketing
Partner Relationship Management
People Management
Problem Solving
Product Development
Product Operations
Product Service
Program Management
Project Management
Project Planning
Relationship Marketing
Shopper Marketing
Social Media
Social Media Marketing
Social Media Measurement
Software as a Service (SaaS)
Strategic Initiatives
Strategic Partnerships
Strategic Vision
Subscriptions
Testimonials
Written Communication
Zendesk
Sally Labib Summary
Sally Labib, based in Toronto, ON, CA, is currently a Senior Account Manager at Atlas - Hospitality, Automated.. Sally Labib brings experience from previous roles at Highlighter Studio, CommerceBear and Shopify. Sally Labib holds a 2005 - 2011 Bachelor of Arts (B.A.) in Sociocultural Anthropology, Linguistic Anthropology @ Western University. With a robust skill set that includes Account Management, Advertising, Agency Relations, Analytical Skills, Brand Awareness and more. Sally Labib has 1 emails and 3 mobile phone numbers on RocketReach.
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