Sally Forde Email
General Manager - Mental Health Operations @ Australian Unity
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Sally Forde Location
- Melbourne, VIC, AU
Sally Forde Work
- 2025 -now General Manager - Mental Health Operations @
- 2024 -2025 Head of Mental Health Operations @
- 2021 -2023 Senior Manager - Service Delivery and Performance @
- 2019 -2021 Lead Transformation Specialist - Contact Centres @
- 2018 -2019 Customer Experience Specialist - Contact Centre @
- 2018 -2018 Transformation Project Consultant @ Kinetic Super
- 2014 -2017 Principal - Helpline Services Leader @
- 2011 -2014 Senior Manager - Customer Experience @
- 2010 -2011 Organisational Change Manager @
- 2009 -2010 Assistant Marketing Manager - Investments and Client Communications @
- 2008 -2010 Assistant Marketing Manager - Investments and Client Communications @
- 2005 -2008 Customer Service Manager @
- 2003 -2005 Customer Service Manager @
- 1999 -2003 Team Leader @
Sally Forde Education
- Australian Catholic University
Bachelor of Music (Music)
- Swinburne University of Technology
Certificate 4 in Customer Contact (Call Centres)
Sally Forde Skills
- Change Management
- Customer Experience
- Financial Services
- Stakeholder Management
- Call Center
- Business Analysis
- Project Delivery
- Business Process Improvement
- Coaching
- Performance Management
- Relationship Management
- Team Management
- Project Management
- Operations Management
- Stakeholder Engagement
- Employee Engagement
- Management
- Leadership
- Banking
- Customer Service
- People Development
- Recruiting
- Business Relationship Management
- Workshop Facilitation
- Talent Management
- Leadership Development
- Culture Change
- Performance Improvement
- Customer Engagement
- Telecommunications
- Building Relationships
- Vendor Management
- Program Management
- Integration
- Business Transformation
- Organizational Development
- Business Development
- CRM
- Strategy
- Employee Training
- Marketing
- Service Delivery
- Process Improvement
- Outsourcing
- Software Documentation
- Event Planning
- Event Management
- Corporate Communications
- Corporate Events
- Internal Communications
- Team Leadership
- Investments
- Sales
- Microsoft Word
- Agile And Waterfall Methodologies
Sally Forde Summary
- Sally Forde, based in Melbourne, VIC, AU, is currently a General Manager - Mental Health Operations at Australian Unity. Sally Forde brings experience from previous roles at Australian Unity and Cbus Super Fund. Sally Forde holds a Bachelor of Music in Music @ Australian Catholic University. With a robust skill set that includes Change Management, Customer Experience, Financial Services, Stakeholder Management, Call Center and more. Sally Forde has 3 emails on RocketReach.
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