Saikat Ray Email
Global lead Consumer escalations @ Dell Technologies
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Saikat Ray Location
- Bengaluru, KA, IN
Saikat Ray Work
- Global lead Consumer escalations @ (October 2021 - Present)
- Sr. Area Manager - Global Escalation Solution Group @ (September 2014 - December 2021)
- Area Manager(AVP) - US Consumer Support Group @ (December 2011 - August 2014)
- OSP Site Leader - Partner Management @ (March 2011 - February 2012)
- Sr. Process Leader - US Consumer Software Sales,Services and Site People Initiatives Leader @ (September 2005 - February 2011)
- Astt. Manager @ (January 2004 - January 2005)
- Asst Manager Operations @ (January 2003 - January 2004)
- PCM @ (January 2000 - January 2003)
Saikat Ray Education
- Bundelkhand University 1997-2000
- Julien Day School
Saikat Ray Skills
- Storage
- Thought Leadership
- ITIL v3 Foundations Certified
- Service Delivery
- MIS
- BPO
- Vendor Management
- Call Centers
- Partner Management
- Operations Management
- Transition Management
- Team Management
- Business Continuity
- ITIL
- Leadership
- Pre-sales
- Channel Partners
- Cloud Computing
- Outsourcing
- Itil V3 Foundations
- Operations
- Pre Sales
Saikat Ray Summary
- Saikat Ray, based in Bengaluru, KA, IN, is currently a Global lead Consumer escalations at Dell Technologies. Saikat Ray brings experience from previous roles at Dell and Dell International Services. Saikat Ray holds a 1997 - 2000 Bundelkhand University. With a robust skill set that includes Storage, Thought Leadership, ITIL v3 Foundations Certified, Service Delivery, MIS and more. Saikat Ray has 1 emails on RocketReach.
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