Saikat Mitra's Location
Odisha, India
Saikat Mitra's Work
- National - T and Q Head @ TATWA Technologies Ltd
- Head of Outbound Operations @ DishTV
- Center Manager - Reliance OBD Process @ Cogent E Services
- Contact Centre Interface Lead @ Reliance Communications
- Call Centre and Quality Head - Deputy Manager @ S Tel Pvt. Ltd.
- Manager–Operations (State Head – Orissa) @ ONICRA
- Tele Marketing Manager - Campaign Management @ Bharti AXA Life Insurance
- Team Leader - Call Centre Operations @ Reliance Communications
Saikat Mitra's Education
- Shobhit University
Master of Business Administration - MBA (Operations Management and Supervision)
2012 - 2014 - National Institute of Information Technology
Post Graduate Diploma (Computer Applications)
1999 - 2000 - Utkal University
Bachelor in Arts (English)
1994 - 1997
Saikat Mitra's Skills
- Inbound Call Centre Operations
- Outbound Call Centre Operations
- Telemarketing
- Telesales
- Customer Relations
- Customer Service
- MIS
- Data Management
- Data Warehousing
- Data Mining
Saikat Mitra's Summary
Saikat Mitra, based in Odisha, India, is currently a National - T and Q Head at TATWA Technologies Ltd, bringing experience from previous roles at DishTV, Cogent E Services Pvt ltd, Reliance Communications and STEL Pvt Ltd. Saikat Mitra holds a 2012 - 2014 Master of Business Administration - MBA in Operations Management and Supervision @ Shobhit University. With a robust skill set that includes Inbound Call Centre Operations, Outbound Call Centre Operations, Telemarketing, Telesales, Customer Relations and more, Saikat Mitra contributes valuable insights to the industry. Saikat Mitra has 3 emails on RocketReach.
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