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Saiful Abu Seman Location
Shah Alam, MY
Saiful Abu Seman Work
Incident Coordinator @ (September 2022 - Present)
IT Helpdesk Analyst L2 @ (October 2021 - September 2022)
IT Helpdesk Analyst @ (October 2016 - September 2021)
Incident Coordinator @ Atos Origin Services (M) Sdn Bhd (September 2022 - Present)
Service Desk Analyst @ Atos Origin Services (M) Sdn Bhd (October 2021 - September 2022)
Service Desk Analyst @ Atos Origin Services (M) Sdn Bhd (October 2016 - September 2021)
service desk analyst @ (December 2013 - October 2016)
IT Helpdesk @ (August 2013 - October 2016)
Service Desk Analyst @ Basis Bay (M) Sdn Bhd (August 2013 - October 2016)
Service Desk Analyst @ IBM Malaysia Sdn Bhd (January 2011 - August 2013)
IT Helpdesk @ (January 2011 - July 2013)
Customer Service @ (May 2010 - January 2011)
Customer Service Advisor @ Maxis communications Bhd (May 2010 - January 2011)
Saiful Abu Seman Education
Universiti Teknologi MARA
Bachelor of Fine Arts (B.F.A.) (Metal and Jewelry Arts)
2004-2009
sekolah menengah kebangsaan ibrahim sungai petani kedah
SPM (ENGINEERING)
1999-2003
Universiti Teknologi MARA
Saiful Abu Seman Skills
Transmission Control Protocol (TCP)
Open-Source Software
Internet Protocol Suite (TCP/IP)
Desk Top Support
Team Productivity
OneNote
Written Communication
Product Service
Major Incident Management
Documentation
Virtual Teams
Presentations
Visualization
Presentation Skills
Problem Management
Creative Problem Solving
Collaborative Problem Solving
Problem Solving
Analytical Skills
Data Analysis
Teamwork
Group Policy
Domain Controller
Hyper-V
VM
Domain Name System (DNS)
Telephony
Backup & Restore
OS X
Microsoft Office
Technical Support
Microsoft Excel
Troubleshooting
Research
Vendor Management
ITIL
Windows Server
Active Directory
Servers
Microsoft Exchange
Operating Systems
Microsoft Word
Windows XP
PowerPoint
System Center Configuration Manager (SCCM)
Ubuntu
Management
Leadership
Training
English
Networking
Help Desk Support
EMC Networker
VirtualBox
EMC Storage
Oracle VM
ServiceNow
Office 365
Customer Service
Computer Hardware
Storage
Linux
Windows 10
Service Desk
Software Installation
System Administration
Information Technology
Laptops
Pycharm
Python (Programming Language)
Virtual Private Network (VPN)
Virtualization
Sccm
Zscaler Cloud Security
Kali Linux
Saiful Abu Seman Summary
Saiful Abu Seman, based in Shah Alam, MY, is currently a Incident Coordinator at Atos. Saiful Abu Seman brings experience from previous roles at Atos and Atos Origin Services (M) Sdn Bhd. Saiful Abu Seman holds a 2004 - 2009 Bachelor of Fine Arts (B.F.A.) in Metal and Jewelry Arts @ Universiti Teknologi MARA. With a robust skill set that includes Transmission Control Protocol (TCP), Open-Source Software, Internet Protocol Suite (TCP/IP), Desk Top Support, Team Productivity and more. Saiful Abu Seman has 1 emails on RocketReach.
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