Sagar Chatterjee Email & Phone Number
VP - ICG IT @ Citi
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Sagar Chatterjee Location
- Pune, MH, IN
Sagar Chatterjee Work
- VP - ICG IT @ (January 2022 - Present)
- Integrated Service Manager @ (September 2021 - January 2022)
- Service Delivery Manager @ (September 2015 - September 2021)
- Major Incident Manager @ (September 2013 - September 2015)
- Team manager - Incident, problem and change @ (February 2013 - August 2013)
- Infrastructure Specialist @ (July 2012 - January 2013)
- Sr. Project Management Lead @ (March 2010 - July 2012)
- Asst. Manager - Quality @ (April 2007 - February 2010)
- Unit Manager - Quality and ISO @ (March 2004 - March 2007)
- Quality Assurance Analyst @ (August 2003 - October 2004)
- Customer Service Representative @ (May 2001 - August 2003)
Sagar Chatterjee Education
- SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (M.B.A.) (Operations Management and Supervision)
2003-2006 - Rajendra Vidyalaya, Jamshedpur 1982-1996
- rajendra vidyalaya
ISC (Commerce)
1982-1996
Sagar Chatterjee Skills
- BPO
- Business Process Outsourcing (BPO)
- CRM
- Change Management
- Change Requests
- Client Relations
- Continuous Improvement
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Center
- External Clients
- Global Delivery
- Goal Setting
- IT Infrastructure Management
- IT Infrastructure Operations
- IT Operations
- IT Service Management
- ITIL Process Implementation
- ITIL Service Strategy
- Incident Management
- Infrastructure Management
- Linux
- MIS
- Managed Services
- Management
- Management Information Systems (MIS)
- Outsourcing
- People Management
- Problem Management
- Project Management
- Quality Assurance
- Quality Management
- Quality of Service (QoS)
- Relationship Development
- Remote Infrastructure Management
- SLA
- Service Continuity
- Service Delivery
- Service Delivery Management
- Service Desk
- Service Improvement
- Service-Level Agreements (SLA)
- Six Sigma
- Solaris
- Team Management
- Troubleshooting
- Vendor Management
Sagar Chatterjee Summary
- Sagar Chatterjee, based in Pune, MH, IN, is currently a VP - ICG IT at Citi. Sagar Chatterjee brings experience from previous roles at Kyndryl, IBM and The Linde Group. Sagar Chatterjee holds a 2003 - 2006 Master of Business Administration (M.B.A.) in Operations Management and Supervision @ SYMBIOSIS INTERNATIONAL UNIVERSITY. With a robust skill set that includes BPO, Business Process Outsourcing (BPO), CRM, Change Management, Change Requests and more. Sagar Chatterjee has 3 emails and 1 mobile phone numbers on RocketReach.
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