Sadaf Alam Email
Senior Operations Manager @ VFS Global
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Sadaf Alam Location
- Mumbai, MH, IN
Sadaf Alam Work
- Senior Operations Manager @ (June 2023 - Present)
- Operations Manager @ (December 2018 - May 2020)
- Manager Central Back office @ (April 2018 - December 2018)
- Operations Supervisor @ (July 2015 - April 2018)
- Team Lead @ (June 2013 - July 2015)
- Customer experience expert (CEE) @ (January 2013 - June 2013)
- Assistant Manager @ (July 2008 - July 2009)
- Team Leader @ (June 2003 - September 2007)
- Customer Care Consultant @ (October 2002 - March 2003)
Sadaf Alam Education
- Bangalore University
BA ((English, Psychology, Sociology))
1999-2002 - Bethany High School
(ICSE)
- All India council for Management Studies
Diploma (Human Resources Development)
2002
Sadaf Alam Skills
- Customer Service
- Business Intelligence
- Invoicing
- Consulting
- Content Management
- Customer Satisfaction
- Customer Support
- Telecommunications
- Managerial Skills
- Leadership
- Inter-personal
- BPO
- Service Delivery
- Banking
- Residential Mortgages
- Operations Management
- Training
- Recruiting
- Transition Management
- Team Management
- Management
- Team Leadership
- Performance Management
- Teamwork
- Team Building
- Process Improvement
- Call Centers
- MIS
- Microsoft Office
Sadaf Alam Summary
- Sadaf Alam, based in Mumbai, MH, IN, is currently a Senior Operations Manager at VFS Global. Sadaf Alam brings experience from previous roles at VFS TasHeel International. Sadaf Alam holds a 1999 - 2002 BA in (English, Psychology, Sociology) @ Bangalore University. With a robust skill set that includes Customer Service, Business Intelligence, Invoicing, Consulting, Content Management and more. Sadaf Alam has 1 emails on RocketReach.
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