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Sadaf Alam Location
Mumbai, MH, IN
Sadaf Alam Work
2023 -now Senior Operations Manager @
2018 -2020 Operations Manager @
2018 -2018 Manager Central Back office @
2015 -2018 Operations Supervisor @
2013 -2015 Team Lead @
2013 -2013 Customer experience expert (CEE) @
2008 -2009 Assistant Manager @
2003 -2007 Team Leader @
2002 -2003 Customer Care Consultant @
Sadaf Alam Education
Bangalore University
BA ((English, Psychology, Sociology))
1999-2002
Bethany High School
(ICSE)
All India council for Management Studies
Diploma (Human Resources Development)
2002
Sadaf Alam Skills
Customer Service
Business Intelligence
Invoicing
Consulting
Content Management
Customer Satisfaction
Customer Support
Telecommunications
Managerial Skills
Leadership
Inter-personal
BPO
Service Delivery
Banking
Residential Mortgages
Operations Management
Training
Recruiting
Transition Management
Team Management
Management
Team Leadership
Performance Management
Teamwork
Team Building
Process Improvement
Call Centers
MIS
Microsoft Office
Sadaf Alam Summary
Sadaf Alam, based in Mumbai, MH, IN, is currently a Senior Operations Manager at VFS Global. Sadaf Alam brings experience from previous roles at VFS TasHeel International. Sadaf Alam holds a 1999 - 2002 BA in (English, Psychology, Sociology) @ Bangalore University. With a robust skill set that includes Customer Service, Business Intelligence, Invoicing, Consulting, Content Management and more. Sadaf Alam has 1 emails on RocketReach.
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