Saadia Chaudhry Email & Phone Number
Senior Director, Customer Operations @ Novo - India
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Saadia Chaudhry Location
- New York, NY, US
Saadia Chaudhry Work
- 2026 -now Senior Director, Customer Operations @
- 2024 -2026 Director, Customer Operations @
- 2020 -2024 Director, Seller Services @
- 2017 -2020 Assistant Commissioner, Strategic Operations @
- 2016 -2017 Senior Director of Client Services @
- 2015 -2016 Director of Customer Experience @
- 2013 -2015 Director of Customer Strategy and Business Relationships @
- 2009 -2012 Contact Center Director @
- 2006 -2009 Sr Manager, Quality and Training @
- 2003 -2006 CRM Project Manager @
Saadia Chaudhry Education
- Binghamton University
Bachelor of Science (BS) (Management/Management Information Systems)
Saadia Chaudhry Skills
- Change Management
- Call Centers
- Workforce Management
- Customer Experience
- IVR
- Quality Assurance
- Training
- Customer Service
- Sales
- CRM
- Strategy
- Performance Management
- Vendor Management
- Strategic Policy Development
- Customer Exper
- Public Speaking
- Program Management
- Training & Development
- Project Planning
- Voice of the Customer Analysis
- Leadership
- Process Improvement
- Cross-functional Team Leadership
- Contact Centers
- Customer Satisfaction
- Coaching
- Strategic Planning
- Analytics
- Project Management
- Management
- Business Process Improvement
- Cross Functional Team
- Training and Development
- Strategic Policy
- Business Process
- Cross Functional Team Leadership
- Voice of the Customer
Saadia Chaudhry Summary
- Saadia Chaudhry, based in New York, NY, US, is currently a Senior Director, Customer Operations at Novo. Saadia Chaudhry brings experience from previous roles at Novo, Etsy, NYC Department of Buildings and GLAMSQUAD. Saadia Chaudhry holds a Bachelor of Science (BS) in Management/Management Information Systems @ Binghamton University. With a robust skill set that includes Change Management, Call Centers, Workforce Management, Customer Experience, IVR and more. Saadia Chaudhry has 2 emails and 3 mobile phone numbers on RocketReach.
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