Saadia Chaudhry Email & Phone Number
Senior Director, Customer Operations @ Novo - India
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Saadia Chaudhry Location
- New York, NY, US
Saadia Chaudhry Work
- Senior Director, Customer Operations @ (July 2026 - Present)
- Director, Customer Operations @ (May 2024 - June 2026)
- Director, Seller Services @ (May 2020 - January 2024)
- Assistant Commissioner, Strategic Operations @ (December 2017 - April 2020)
- Senior Director of Client Services @ (January 2016 - December 2017)
- Director of Customer Experience @ (March 2015 - January 2016)
Saadia Chaudhry Education
- Binghamton University
Bachelor of Science (BS) (Management/Management Information Systems)
Saadia Chaudhry Skills
- Account Management
- Analytics
- Business Insights
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Change Management
- Coaching
- Collaborative Leadership
- Communication
- Contact Centers
- Cross-functional Team Leadership
- Customer Exper
- Customer Experience
- Customer Experience Transformation
- Customer Journeys
- Customer Satisfaction
- Customer Self Service
- Customer Service
- Customer Success
- E-Commerce
- IVR
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Operational Excellence
- Performance Management
- Problem Solving
- Process Improvement
- Processes Development
- Product Adoption
- Program Management
- Project Management
- Project Planning
- Public Speaking
- Quality Assurance
- Quality Metrics
- Sales
- Strategic Insights
- Strategic Planning
- Strategic Policy Development
- Strategy
- Training
- Training & Development
- Vendor Management
- Voice of the Customer Analysis
- Workforce Management
- Cross Functional Team
- Training and Development
- Strategic Policy
- Business Process
- Cross Functional Team Leadership
- Voice of the Customer
Saadia Chaudhry Summary
- Saadia Chaudhry, based in New York, NY, US, is currently a Senior Director, Customer Operations at Novo. Saadia Chaudhry brings experience from previous roles at Novo, Etsy, NYC Department of Buildings and GLAMSQUAD. Saadia Chaudhry holds a Bachelor of Science (BS) in Management/Management Information Systems @ Binghamton University. With a robust skill set that includes Account Management, Analytics, Business Insights, Business Process Improvement, Business Process Outsourcing (BPO) and more. Saadia Chaudhry has 1 emails and 3 mobile phone numbers on RocketReach.
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