Saadia Chaudhry Email & Phone Number
Director of Customer Operations @ Novo - India
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Saadia Chaudhry Location
- New York, NY, US
Saadia Chaudhry Work
- 2024 - now Director of Customer Operations @
- 2020 - 2024 Director, Seller Services @
- 2017 - 2020 Assistant Commissioner, Strategic Operations @
- 2016 - 2017 Senior Director of Client Services @
- 2015 - 2016 Director of Customer Experience @
- 2013 - 2015 Director of Customer Strategy and Business Relationships @
- 2009 - 2012 Contact Center Director @
- 2006 - 2009 Sr Manager, Quality and Training @
- 2003 - 2006 CRM Project Manager @
Saadia Chaudhry Education
- SUNY Binghamton
Saadia Chaudhry Skills
- Change Management
- Call Centers
- Workforce Management
- Customer Experience
- IVR
- Quality Assurance
- Training
- Customer Service
- Sales
- CRM
- Strategy
- Performance Management
- Vendor Management
- Strategic Policy Development
- Customer Exper
- Public Speaking
- Program Management
- Training & Development
- Project Planning
- Voice of the Customer Analysis
- Leadership
- Process Improvement
- Cross-functional Team Leadership
- Contact Centers
- Customer Satisfaction
- Coaching
- Strategic Planning
- Analytics
- Project Management
- Management
- Business Process Improvement
- Cross Functional Team
- Training and Development
- Strategic Policy
- Business Process
- Cross Functional Team Leadership
- Voice of the Customer
Saadia Chaudhry Summary
- Saadia Chaudhry, based in New York, NY, US, is currently a Director of Customer Operations at Novo. Saadia Chaudhry brings experience from previous roles at Etsy, NYC Department of Buildings, GLAMSQUAD and New York State Governor's Office. Saadia Chaudhry holds a SUNY Binghamton. With a robust skill set that includes Change Management, Call Centers, Workforce Management, Customer Experience, IVR and more. Saadia Chaudhry has 2 emails and 2 mobile phone numbers on RocketReach.
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