Saad Iqbal's Location
Islamabad, PK
Saad Iqbal's Work
- Head of Customer Happiness and Ops @ Onic Pakistan
- Head of Customer Experience Management @ K-Electric
- Head of Automation and Reporting @ Mobilink
- Senior Manager Contact Experience @ Warid Telecom
- Head of Call Centers @ Warid Telecom
- Head of Quality Assurance and Resource Development @ Warid Telecom
- Manager Usage and Retention, Marketing @ airtel
- Head of Support Center and Business Analysis, Customer Service @ airtel
- Head of Business Center Operations, Customer Service @ Warid Telecom
- Floor Manager Investigation and Resolution Unit @ Mobilink
Saad Iqbal's Education
- Karachi Institute of Economics and Technology
Masters (Computer Science)
2001 - 2003 - Karachi Institute of Economics and Technology
Bachelors (Computer Science)
1997 - 2000 - Sheikh Khalifa Bin Zayed Arab Pakistani College
Higher Secondary School Certificate (Pre-Engineering)
1984 - 1996
Saad Iqbal's Skills
- Data Analysis
- Customer Experience
- Product Management
- Campaign Management
- Complaints Management
- Project Management
- Process Improvement
- Call Center
- Strategic Planning
- Team Management
Saad Iqbal's Summary
Saad Iqbal, based in Islamabad, PK, is currently a Head of Customer Happiness and Ops at onic Pakistan, bringing experience from previous roles at K-Electric, Jazz (previously known as Mobilink) and Warid Telecom. Saad Iqbal holds a 2001 - 2003 Masters in Computer Science @ Karachi Institute of Economics and Technology. With a robust skill set that includes Data Analysis, Customer Experience, Product Management, Campaign Management, Complaints Management and more, Saad Iqbal contributes valuable insights to the industry. Saad Iqbal has 4 emails on RocketReach.
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