System Administrator @ (November 2023 - January 2025)
Workplace Tech Support Specialist @ (March 2020 - January 2023)
Desktop Support Technician @ (October 2017 - March 2020)
Desktop Support Consultant @ (September 2016 - October 2017)
Genius @ (October 2009 - September 2016)
Specialist @ (October 2007 - October 2009)
Ryan Wike Education
The Ohio State University
Bachelor of Arts (B.A.) (Strategic Communication)
2008-2011
Marymount Manhattan College
(Communication and Media Studies)
2007-2008
Ryan Wike Skills
Teamwork
Analytical Skills
Strategic Communications
Stakeholder Engagement
Intranet
Communication
Google Meet
Gmail
Problem Solving
Interpersonal Skills
Presentation Skills
Enablement
Presentations
Build Strong Relationships
Sensitive Information
Oral Communication
Single Sign-On (SSO)
Okta Single Sign-On
Office 365 Administration
Mobile Device Management
Apple Software
ServiceNow
Slack
Zoom
Zendesk
Okta
Google Workspace
Jamf
Jira Service Desk
IT Operations
Help Desk Support
Cell Phone Repair
Remote User Support
Apple Hardware
Customer Experience
Information Technology
Onboarding
Event Planning
Audio Visual (AV) Systems
Customer Service
Computer Repair
Apple Certified Technician
Computer Maintenance
Troubleshooting
Consumer Electronics
Customer Satisfaction
Customer Retention
iOS
OS X
iPhone
Mac
iLife
iPod
Apple Certified
iTunes
Computer Technology
iPhone Support
Macintosh hardware
Hardware Support
IT Hardware Support
Windows 10
Technical Support
Apple Products
Ryan Wike Summary
Ryan Wike, based in Cleveland, OH, US, is currently a Customer Success Manager at Advisory Solutions. Ryan Wike brings experience from previous roles at Advisory Solutions, Envoy, New Relic, Inc. and The Linde Group, Inc.. Ryan Wike holds a 2008 - 2011 Bachelor of Arts (B.A.) in Strategic Communication @ The Ohio State University. With a robust skill set that includes Teamwork, Analytical Skills, Strategic Communications, Stakeholder Engagement, Intranet and more. Ryan Wike has 4 emails and 2 mobile phone numbers on RocketReach.
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