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Ryan Stevens Location
San Jose, CA, US
Ryan Stevens Work
2023 -now Director, Support and BPO Management @
2023 -2023 Senior Vendor Manager @
2021 -2023 Product Operations Manager @
2020 -2021 Product Operations Manager @
2017 -2020 User Support Manager @
2015 -2017 Content Ops Vendor Manager @
2013 -2015 Product Support Specialist @
2011 -2013 Customer Support Manager @
2010 -2011 Customer Support Team Lead @
2009 -2010 Customer Relations Specialist @
2006 -2009 Customer Care Representative @
Ryan Stevens Education
Middle Tennessee State University (MTSU) 2002-2006
Ryan Stevens Skills
Customer Relationship Management (CRM)
Leadership
Customer Service
Management
Operations Management
Team Leadership
Product Operations
Customer Service Operations
Online Community Moderation
Vendor Management
Email Marketing
Social Media
Call Centers
Technical Support
Quality Assurance
Key Performance Indicators
Contract Management
Salesforce.com
SaaS
Customer Support
Customer Relationship Management Crm
Call Center
Customer Retention
JIRA
Web Analytics
Customer Service Management
HTML
Marketing
HTML emails
Cross Functional Team Leadership
Training
Coaching
Recruiting
CRM
Call Sequencing
Customer Relationship Management
Ryan Stevens Summary
Ryan Stevens, based in San Jose, CA, US, is currently a Director, Support and BPO Management at GoodRx. Ryan Stevens brings experience from previous roles at GoodRx, WhatsApp and Quora. Ryan Stevens holds a 2002 - 2006 Middle Tennessee State University (MTSU). With a robust skill set that includes Customer Relationship Management (CRM), Leadership, Customer Service, Management, Operations Management and more. Ryan Stevens has 2 emails and 1 mobile phone numbers on RocketReach.
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