Ryan Stevens Location
- San Jose, CA, US
Ryan Stevens Work
- 2023 - now Director, Support and BPO Management @
- 2023 - 2023 Senior Vendor Manager @
- 2021 - 2023 Product Operations Manager @
- 2020 - 2021 Product Operations Manager @
- 2017 - 2020 User Support Manager @
- 2015 - 2017 Content Ops Vendor Manager @
- 2013 - 2015 Product Support Specialist @
- 2011 - 2013 Customer Support Manager @
- 2010 - 2011 Customer Support Team Lead @
- 2009 - 2010 Customer Relations Specialist @
- 2006 - 2009 Customer Care Representative @
Ryan Stevens Education
- Middle Tennessee State University (MTSU) 2002 - 2006
Ryan Stevens Skills
- Customer Relationship Management (CRM)
- Leadership
- Customer Service
- Management
- Operations Management
- Team Leadership
- Product Operations
- Customer Service Operations
- Online Community Moderation
- Vendor Management
- Email Marketing
- Social Media
- Call Centers
- Technical Support
- Quality Assurance
- Key Performance Indicators
- Contract Management
- Salesforce.com
- SaaS
- Customer Support
- Customer Relationship Management Crm
- Call Center
- Customer Retention
- JIRA
- Web Analytics
- Customer Service Management
- HTML
- Marketing
- HTML emails
- Cross Functional Team Leadership
- Training
- Coaching
- Recruiting
- CRM
- Call Sequencing
- Customer Relationship Management
Ryan Stevens Summary
- Ryan Stevens, based in San Jose, CA, US, is currently a Director, Support and BPO Management at GoodRx. Ryan Stevens brings experience from previous roles at GoodRx, WhatsApp and Quora. Ryan Stevens holds a 2002 - 2006 Middle Tennessee State University (MTSU). With a robust skill set that includes Customer Relationship Management (CRM), Leadership, Customer Service, Management, Operations Management and more. Ryan Stevens has 2 emails and 1 mobile phone numbers on RocketReach.
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