Senior Manager, Customer Experience @ (February 2010 - December 2013)
Senior Strategy Consultant @ (February 2007 - February 2010)
CRM Marketing Manager, Europe @ (October 2005 - October 2006)
Consultant @ (April 2005 - August 2005)
Analyst (CRM and Call Center technologies) @ Datamonitor (September 2003 - March 2005)
Co-President @ Euronet London (October 2000 - December 2004)
Outsourcing analyst @ (April 2003 - October 2003)
Management Consultant @ PwC Consulting (October 1999 - October 2001)
Siebel trainer @ Convergys (July 1998 - July 1999)
Trilingual call centre agent and web designer @ Texas Instruments (September 1996 - July 1998)
Ryan Soper-Powell Education
The Wharton School
Gamification (MOOC via Coursera)
2012-2012
University of Leicester
BA (Hons) (European Business Studies with German)
1992-1996
John Masefield High School 1986-1992
Ryan Soper-Powell Skills
Training
Outsourcing
Change Management
Idea Generation
Web Design
Customer Experience
Strategic Thinking
Business Analysis
IT Strategy
French
Contact Centers
Public Speaking
Project Management
German
Business Process Improvement
Overseas Experience
Consulting
CRM
Customer Service
International Marketing
Account Management
Artificial Intelligence (AI)
Business Reviews
Business Strategy
Business Transformation
CX Friction Hunter
Client Retention Programs
Communication
Communication Skills
Communications Planning
Confidence Building
Creative Problem Solving
Cross-Functional Relationship Building
Customer Acquisition
Customer Effort
Customer Engagement
Customer Insight
Customer Journey Mapping
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Customer Support
Digital Marketing
Employee Engagement
Executive Coaching
Gainsight
Gamification
Ideation
Interpersonal Communication
Key Metrics
Keynote Speaking
Marketing
Marketing Strategy
Mobile Applications
Mobile Devices
Net Promoter Score
Presentation Skills
Presentations
Problem Solving
Process Improvement
Product Development
Project Delivery
Quality Assurance
ROI Strategies
Relationship Building
Requirements Analysis
Return on Investment
Revenue & Profit Growth
Salesforce.com
Small Business Consulting
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Strategy
Team Management
Telecommunications
Telecommunications Billing
Thought Leadership
WFM
WordPress
Wordpress Development
Ryan Soper-Powell Summary
Ryan Soper-Powell, based in Alton, GB, is currently a Founder, CX Business Transformation Consultant at Tall Poppy Leaders™. Ryan Soper-Powell brings experience from previous roles at Ryan SP Business Services and Zendesk. Ryan Soper-Powell holds a 2012 - 2012 Gamification in MOOC via Coursera @ The Wharton School. With a robust skill set that includes Training, Outsourcing, Change Management, Idea Generation, Web Design and more. Ryan Soper-Powell has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Ryan Soper-Powell?
Find contact details for 700 million professionals.