Ryan Rosario Email & Phone Number
Vice President, Global Resource Management Operations, Reporting and Analytics @ Citi
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Ryan Rosario Location
- Tampa, FL, US
Ryan Rosario Work
- Vice President, Global Resource Management Operations, Reporting and Analytics @ (January 2019 - Present)
- Assistant Vice President, Nonemployee Staffing Office, Workforce Analytics @ (February 2017 - January 2019)
- Sr. Manager, National Customer Operations – Forecasting and Financial Excellence @ (January 2012 - September 2015)
- Manager, National Resource Planning – Vendor Management @ (August 2007 - January 2012)
- Sr. Mgr. Reporting and Analysis @ (August 2005 - August 2007)
- Service Center Operations Analyst @ (August 2003 - August 2005)
Ryan Rosario Education
- University of South Florida
Master of Business Administration (MBA) (Business Administration and Management, General)
2016-2018 - SUNY Polytechnic Institute
Bachelors of Science (Telecommunications & Finance)
2000-2002 - New York University
Associate's degree (General Studies)
1995-1999
Ryan Rosario Skills
- Account Management
- Analytics
- Avaya
- BPO
- Business Analysis
- Business Process Improvement
- CRM
- Call Center
- Call Center Development
- Call Centers
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- ERP
- Forecasting
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Operations Management
- Outsourcing
- PowerPoint
- Process Improvement
- Program Management
- Project Management
- SQL
- Strategic Planning
- Strategy
- Tableau
- Team Leadership
- Telecommunications
- Vendor Management
- Workforce Management
- Disney
- Conciseness
- Instrumental
- Space
- Vendors
- Aging
- Fiscal Policy
- Reservation
- Offshoring
- Concerts
- Oversight
- Operations
- Cross Functional Team Leadership
- Tampa
- Training
- Florida
- Problem Solving
- Broad Experience
- Resume
- Parenthood
- Hub
- Recruiting
- Programming Languages
- Analysis
Ryan Rosario Summary
- Ryan Rosario, based in Tampa, FL, US, is currently a Vice President, Global Resource Management Operations, Reporting and Analytics at Citi. Ryan Rosario brings experience from previous roles at Citi, Comcast and 1800flowers.com. Ryan Rosario holds a 2016 - 2018 Master of Business Administration (MBA) in Business Administration and Management, General @ University of South Florida. With a robust skill set that includes Account Management, Analytics, Avaya, BPO, Business Analysis and more. Ryan Rosario has 2 emails on RocketReach.
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