Ryan Pasia Email
Director of Customer Service @ SnapMart Inc. - Landers.ph E2E eCommerce
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Ryan Pasia Location
- Valenzuela, NCR, PH
Ryan Pasia Work
- Director of Customer Service @ (January 2019 - Present)
- Head Of Customer Service @ (March 2016 - December 2018)
- Operations Manager @ Lazada Philippines (March 2015 - March 2016)
- Team leader @ Sykes (March 2005 - March 2015)
Ryan Pasia Education
- Far Eastern University 2000-2002
Ryan Pasia Skills
- Attention to Detail
- Customer Journey Mapping
- Customer Advocacy
- Operational Efficiency
- Salesforce CRM Analytics
- Customer Retention
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Contact
- Time Management
- Supervisory Skills
- Working Experience
- Training
- Forecasting
- Problem Solving
- Coaching
- Performance Reviews
- Team Management
- Performance Management
- Customer Satisfaction (CSAT)
- Contact Center Management
- Team Leadership
- Customer Service Management
- Performance Metrics
- Teamwork
- Leadership
- Management
- Microsoft Office
- Spoken English
- English
- Contact Center Operations
- Customer Satisfaction
- Customer Experience
- Customer Support
- Customer Service Operations
- Call Centers
- Workforce Management
- BPO
- Call Center Development
- Sla
- Transition Management
- Contact Centers
- Outsourcing
- Data Analysis
- People Management
Ryan Pasia Summary
- Ryan Pasia, based in Valenzuela, NCR, PH, is currently a Director of Customer Service at SnapMart Inc.. Ryan Pasia brings experience from previous roles at Ninja Van, Lazada Philippines and Sykes. Ryan Pasia holds a 2000 - 2002 Far Eastern University. With a robust skill set that includes Attention to Detail, Customer Journey Mapping, Customer Advocacy, Operational Efficiency, Salesforce CRM Analytics and more. Ryan Pasia has 2 emails on RocketReach.
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