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Ryan Ortiz Location
Montreal, QC, CA
Ryan Ortiz Work
2009 -now Director IT Customer Services @
2004 -2009 Director Service Desk @
1998 -2004 Training and Technology Manager @
1997 -1998 Telephony Coordinator @ BCE Emergis
1996 -1997 Technical Support Agent @ TotalNet
Ryan Ortiz Education
McGill University
Bachelor of Arts (Industrial Relations)
1994-2000
Vanier College
DEC (Liberal Arts and Sciences, General Studies and Humanities)
1991-1993
Ryan Ortiz Skills
Strategic Planning
Coaching
Operations Management
Organizational Effectiveness
Project Management
Business Analysis
Change Management
Organizational Development
Process Improvement
Team Leadership
Customer Service
ITIL Certified
ITIL v3 Foundations Certified
ITIL Service Strategy
ITIL Service Design
ITIL Service Transition
ITIL Service Operation
ITIL Continual Service Improvement
Project Portfolio Management
Service Desk
Service Desk Management
IT Service Management
Leadership
ITIL Implementation
Long Distance Running
Marathon
ITIL
Management
Training
Information Technology
Incident Management
Strategy
Contract Negotiation
People Skills
Ryan Ortiz Summary
Ryan Ortiz, based in Montreal, QC, CA, is currently a Director IT Customer Services at McGill University. Ryan Ortiz brings experience from previous roles at Emergis, BCE Emergis and TotalNet. Ryan Ortiz holds a 1994 - 2000 Bachelor of Arts in Industrial Relations @ McGill University. With a robust skill set that includes Strategic Planning, Coaching, Operations Management, Organizational Effectiveness, Project Management and more. Ryan Ortiz has 1 emails and 2 mobile phone numbers on RocketReach.
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