Ryan Ogilvie Email & Phone Number
Principal ITSM Consultant @ Blackfriar Consulting inc
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Ryan Ogilvie Location
- Calgary, AB, CA
Ryan Ogilvie Work
- Principal ITSM Consultant @ (March 2014 - Present)
- Lead, Service Management @ (June 2020 - November 2021)
- ITSM Consultant @ (November 2019 - June 2020)
- IT Process and Procurement Analyst @ (February 2019 - November 2019)
- Service Management Specialist @ (May 2018 - February 2019)
- Supervisor Client Services @ (September 2016 - May 2018)
- ITSM Coordinator @ (May 2015 - September 2016)
- ITSM Specialist @ (November 2014 - April 2015)
- ITSM Business Analyst - Software Asset Management @ (March 2014 - November 2014)
- IT Service Delivery Advisor @ (June 2013 - March 2014)
- ITSM Specialist @ (July 2011 - June 2013)
- IT Problem and Incident Manager @ (May 2006 - July 2011)
- Operations Supervisor @ (January 1998 - January 2006)
Ryan Ogilvie Education
- ITAM Training
Certified Software Asset Manager (Certified Software Asset Manager)
2017-2017 - ITAM Training
Certified Hardware Asset Manager (Certified Hardware Asset Manager)
2016-2016 - ITSMZone
DevOps Foundation (DevOps Foundation)
2015-2015 - ITSM Zone
Business Relationship Management Professional BRMP (Business Relationship Management Professional BRMP)
2015-2015 - ITSM Solutions LLC
COBIT5 Foundations (COBIT5 Foundations)
2015-2015 - ITSM Solutions LLC
ITIL® Intermediate Qualification - Planning, Projection & Optimization (PPO) (ITIL® Intermediate Qualification - Planning, Projection & Optimization (PPO))
2013-2013 - ITSM Solutions LLC
ITIL® Expert Qualification - Managing Across the Lifecycle (MALC) (ITIL® Expert Qualification - Managing Across the Lifecycle (MALC))
2013-2013 - PMI
CAPM (ITIL® Intermediate Qualification - Operational Support and Analysis (OSA))
2013-2013 - ITSM Solutions LLC
ITIL® Intermediate Qualification - Service Offerings and Agreements (SOA) (ITIL® Intermediate Qualification - Service Offerings and Agreements (SOA))
2013-2013 - ITSM Solutions LLC
ITIL® Intermediate Qualification - Operational Support and Analysis (OSA) (CAPM)
2013-2013 - ISACA
COBIT Foundations (COBIT Foundations)
2012-2012 - Mount Royal University
Adult and Continuing Education and Teaching (Adult and Continuing Education and Teaching)
2011-2011 - Inquestra
Business Systems Analyst Certificate (Business Systems Analyst Certificate)
2009-2009 - Southern Alberta Institute of Technology (SAIT)
(Civil Engineering Technolgy)
1994-1998 - Service Management Art
ITIL® Intermediate Qualification - Release, Control & Validation (RCV)
2012
Ryan Ogilvie Skills
- IT Strategy
- Six Sigma
- Information Technology
- ITIL Certified
- Requirements Analysis
- SharePoint
- Public Speaking
- PMO
- Service Desk
- ITIL
- COBIT
- Blogging
- Troubleshooting
- Incident Management
- Configuration Management
- Business Analysis
- Software Documentation
- Vendor Management
- Process Improvement
- Visio
- Social Media Blogging
- Project Portfolio Management
- IT Operations
- Business Process
- Change Management
- Training
- BMC Remedy
- Disaster Recovery
- Technical Support
- Service Management
- Business Process Improvement
- Requirements Gathering
- Governance
- Project Management
- PMP
- Service Delivery
- System Deployment
- Problem Management
- Integration
- CRM
- IT Management
- Project Delivery
- IT Service Management
Ryan Ogilvie Summary
- Ryan Ogilvie, based in Calgary, AB, CA, is currently a Principal ITSM Consultant at Blackfriar Consulting inc. Ryan Ogilvie brings experience from previous roles at Shaw Communications, Calfrac Well Services and BURNCO Rock Products Ltd. Ryan Ogilvie holds a 2017 - 2017 Certified Software Asset Manager in Certified Software Asset Manager @ ITAM Training. With a robust skill set that includes IT Strategy, Six Sigma, Information Technology, ITIL Certified, Requirements Analysis and more. Ryan Ogilvie has 2 emails and 1 mobile phone numbers on RocketReach.
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