Ryan McElroy Email & Phone Number
Senior Director, Strategy and Transformation; Business Client Centre @ CIBC
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Ryan McElroy Location
- Toronto, ON, CA
Ryan McElroy Work
- 2022 -now Senior Director, Strategy and Transformation; Business Client Centre @
- 2017 -2022 Senior Director, Workplace Strategy and Enablement; Enterprise Real Estate and Workplace Transformation @
- 2015 -2017 Director, Channel Optimization; Retail and Business Banking @
- 2013 -2015 Director, Strategic Initiatives, Project Management @
- 2012 -2013 Senior Project Manager, Strategic Initiatives @
- 2011 -2012 Senior Manager, Vendor Management @
- 2008 -2011 Senior Manager, Customer Services and Operations @
- 2007 -2008 Process Specialist, Customer Experience Management @
- 2006 -2007 Manager, Dispute Contact Centre @
- 2005 -2006 Manager, Fraud Chargeback @
- 2004 -2005 Manager, Suspense Account Reconciliation @
- 2003 -2004 Manager, Chargeback Support and Reconciliation @
- 2001 -2003 Administrative Coordinator, Commercial Cards @
- 2000 -2001 CSR, Customer Services Department @
Ryan McElroy Education
- University of Toronto
Certificate (Project Management)
2009-2010 - Queen's University
BSC (Biochemistry)
1995-2000 - Queen's University
BA (Philosophy)
1995-2000
Ryan McElroy Skills
- Call Center
- Six Sigma
- Analysis
- Vendor Management
- Credit Cards
- Business Analysis
- Relationship Management
- Banking
- Change Management
- Business Case
- Process Improvement
- Project Management
- Project Delivery
- Credit
- Customer Experience
- Strategic Planning
- Project Portfolio Management
- Business Process Improvement
- Quality Assurance
- Call Centers
- Team Management
- Strategy
- Performance Management
- Management
- Marketing
- Recruiting
Ryan McElroy Summary
- Ryan McElroy, based in Toronto, ON, CA, is currently a Senior Director, Strategy and Transformation; Business Client Centre at CIBC. Ryan McElroy brings experience from previous roles at CIBC. Ryan McElroy holds a 2009 - 2010 Certificate in Project Management @ University of Toronto. With a robust skill set that includes Call Center, Six Sigma, Analysis, Vendor Management, Credit Cards and more. Ryan McElroy has 2 emails on RocketReach.
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