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Ryan McAlevey Location
Boston, MA, US
Ryan McAlevey Work
Director, Global Technical Support @ (December 2023 - Present)
Director, Production Support @ (December 2020 - December 2023)
Senior Director, Global Support Services @ (August 2019 - December 2020)
Director, Global Technical Support @ (September 2017 - August 2019)
Manager, Technical Support and Customer Success @ (March 2016 - September 2017)
Customer Success Account Manager @ (June 2010 - March 2016)
Consulting Technical Support Engineer @ (September 2005 - June 2010)
Ryan McAlevey Education
Thornton Academy
(Radio and Television Broadcasting Technology/Technician)
University of Southern Maine
Ryan McAlevey Skills
Global Leadership
Strategic Communications
Planning Budgeting & Forecasting
Strategic Planning
Strategy
ITIL
Technical Support
Managed Services
Professional Services
Account Management
Software Project Management
Project Management
Streaming Media
IP
Telecommunications
TCP/IP
Integration
Digital Video
System Architecture
Network Engineering
CRM
RF
IPTV
Windows Server
VMware
CentOS
Microsoft SQL Server
Computer Hardware
Servers
SQL Server
Customer Service Management
Team Leadership
Global Management
VOD
MPEG
Set Top Box
Interactive TV
Content Distribution Networks
RAID
SNMP
MPEG2
Cable Television
Customer Experience Management
Service Contract
Ryan McAlevey Summary
Ryan McAlevey, based in Boston, MA, US, is currently a Director, Global Technical Support at Loftware. Ryan McAlevey brings experience from previous roles at Next Level Solutions and SeaChange International. Ryan McAlevey holds a Thornton Academy. With a robust skill set that includes Global Leadership, Strategic Communications, Planning Budgeting & Forecasting, Strategic Planning, Strategy and more. Ryan McAlevey has 2 emails and 3 mobile phone numbers on RocketReach.
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