Ryan Matthews Email & Phone Number

VP of Global Customers and Partnerships @ Donorbox

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Ryan Matthews Location

Austin, TX, US

Ryan Matthews Work

VP of Global Customers and Partnerships @ (November 2025 - Present)
VP of Global Customers @ (April 2025 - November 2025)
Member @ (November 2024 - Present)
Advisor @ (November 2024 - February 2026)
Head of Customer Success @ (May 2023 - December 2024)
Co-Founder, VP of Customer Success @ (December 2019 - April 2023)
Director of Technology @ (September 2016 - March 2020)
AppleCare Support Manager @ (April 2012 - September 2016)
Manager @ (November 2004 - April 2012)

Ryan Matthews Education

Virginia Commonwealth University
BA (English)
2005-2009

Ryan Matthews Skills

Account Expansion
Account Management
Active Directory
Amazon Web Services (AWS)
Build Strong Relationships
Business Acumen
Business Operations
Business Strategy
Cisco Meraki
Client Relations
Communication
Compliance PCI
Content Strategy
Critical Thinking
Customer Advocacy
Customer Engagement
Customer Experience
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Customer-focused Service
Desktop Administration
Distributed Team Management
Driving Results
Early-Stage Startups
Employee Training
Enterprise SaaS
Enterprise Systems
Feedback Management
FinTech
Furniture
Global Strategy
Go-to-Market Strategy
Google Sheets
Google Suite
IT Controls
IT Infrastructure Management
IT Service Management
ITIL
Inventory Control
Inventory Management
JIRA
KPI Dashboards
KPI Reporting
Key Metrics
Key Performance Indicators
Leadership
Loss Prevention
Management
Merchandising
Microsoft Azure
Microsoft Office
Net Promoter Score
New Store Openings
Office 365
Okta Single Sign-On
Operational Excellence
Operations Management
Organizational Strategy
Post-Sales
Presentation Skills
Problem Solving
Public Speaking
Relationship Building
Retail
Retention Strategies
Reverse Logistics
Root Cause Analysis
Sales
Sales Processes
Service Desk Management
Social Media
Software as a Service (SaaS)
Start-ups
Store Management
Store Operations
Strategic Leadership
Strategic Planning
Strategic Vision
Strategy
Supply Chain Management
Team Leadership
Team Management
Technical Support
Time Management
User Experience Design (UED)
Zendesk

Ryan Matthews Summary

Ryan Matthews, based in Austin, TX, US, is currently a VP of Global Customers and Partnerships at Donorbox. Ryan Matthews brings experience from previous roles at Donorbox, Operators Guild, Joyn and Blockdaemon. Ryan Matthews holds a 2005 - 2009 BA in English @ Virginia Commonwealth University. With a robust skill set that includes Account Expansion, Account Management, Active Directory, Amazon Web Services (AWS), Build Strong Relationships and more. Ryan Matthews has 4 emails and 1 mobile phone numbers on RocketReach.