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Ryan Mathews Location
Chapel Hill, NC, US
Ryan Mathews Work
Director, Service Strategy and Enablement @ (June 2026 - Present)
Support Architect — Innovation and AI @ (December 2025 - June 2026)
Senior Director, Digital Support Strategy @ (July 2018 - November 2025)
Senior Manager, Online Support @ Republic Wireless (April 2017 - July 2018)
Service Operations Manager @ (August 2013 - March 2017)
KCS Program Manager @ (April 2014 - August 2016)
Services Technology Office, Manager @ (January 2011 - August 2013)
Technical Assistance Center (TAC) Manager @ (October 2008 - January 2011)
Technical Support Engineer @ (July 2005 - October 2008)
Communications Officer @ (January 2001 - May 2005)
Ryan Mathews Education
North Carolina State University - College of Management
MBA ( Services Specialty)
2007-2009
University of Florida
BS ( Electrical Engineering)
1996-2000
Ryan Mathews Skills
Technical Support
Professional Services
Process Improvement
Routing Protocols
Network Engineering
QoS
Technical Leadership
Technical Writing
Learning Management Systems
Technical Documentation
Network Administration
Switches
Unified Communications
ExtremeXOS
Learning Management
Cross-functional Team Leadership
Metro Ethernet
WAN
Ethernet
Routing
Data Center
Virtualization
Wireless Networking
Leadership
Knowledge Management
KCS
Customer Service
Business Process Improvement
Business Intelligence
Statistical Data Analysis
Microsoft Word
Customer Satisfaction
Data Analytics
Inspiring Teams
Data Modeling
Cross Functional Team Leadership
Marketing
Cross Functional Team Building
Service Operations
Operations
Java
Wide Area Network Wan
Microsoft Office
Extreme Networks
Quality of Service Qos
Knowledge Centered Support
Quality of Service
Customer Self Service
Wide Area Network
Knowledge Management Systems
Community Management
Ryan Mathews Summary
Ryan Mathews, based in Chapel Hill, NC, US, is currently a Director, Service Strategy and Enablement at Nutanix. Ryan Mathews brings experience from previous roles at Nutanix, NetApp, Republic Wireless and Extreme Networks. Ryan Mathews holds a 2007 - 2009 MBA in Services Specialty @ North Carolina State University - College of Management. With a robust skill set that includes Technical Support, Professional Services, Process Improvement, Routing Protocols, Network Engineering and more. Ryan Mathews has 3 emails and 1 mobile phone numbers on RocketReach.
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