IT Operations Desk (Helpdesk) Rep 3 @ (April 2012 - March 2016)
XOC, Network Surveillance @ (October 2008 - April 2012)
Comfort Pack Technician @ (June 2007 - September 2008)
Customer Service Clerk @ (September 2000 - February 2006)
Ryan Malcolm Education
Western Illinois University
Bachelor of Arts (B.A.) (Computer Science and Law Enforcement)
2006-2008
Ryan Malcolm Skills
Leadership
Networking
Microsoft Office
Management
Team Building
Troubleshooting
Customer Satisfaction
Telecommunications
Windows Server
Call Centers
Customer Service
Strategic Planning
Active Directory
VMware
Technical Support
Windows
SAN
Ryan Malcolm Summary
Ryan Malcolm, based in Chicago, IL, US, is currently a Specialist 3, Network Administration (Service Incident and Problem Analysis) at Comcast. Ryan Malcolm brings experience from previous roles at Comcast and Clarke - Providers of Public Health Mosquito Control and Aquatic Habitat Managem. Ryan Malcolm holds a 2006 - 2008 Bachelor of Arts (B.A.) in Computer Science and Law Enforcement @ Western Illinois University. With a robust skill set that includes Leadership, Networking, Microsoft Office, Management, Team Building and more. Ryan Malcolm has 1 emails and 2 mobile phone numbers on RocketReach.
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