IT Operations Desk (Helpdesk) Rep 3 @ (April 2012 - March 2016)
XOC, Network Surveillance @ (October 2008 - April 2012)
Comfort Pack Technician @ (June 2007 - September 2008)
Customer Service Clerk @ (September 2000 - February 2006)
Ryan Malcolm Education
Western Illinois University
Bachelor of Arts (B.A.) (Computer Science and Law Enforcement)
2006-2008
Ryan Malcolm Skills
Active Directory
Call Centers
Customer Satisfaction
Customer Service
Ethical Hacking
Leadership
Linux
Management
Microsoft Office
Networking
SAN
Strategic Planning
Team Building
Technical Support
Telecommunications
Troubleshooting
Vmware
Windows
Windows Server
Ryan Malcolm Summary
Ryan Malcolm, based in Chicago, IL, US, is currently a Specialist 3, Network Administration (Service Incident and Problem Analysis) at Comcast. Ryan Malcolm brings experience from previous roles at Comcast and Clarke - Providers of Public Health Mosquito Control and Aquatic Habitat Managem. Ryan Malcolm holds a 2006 - 2008 Bachelor of Arts (B.A.) in Computer Science and Law Enforcement @ Western Illinois University. With a robust skill set that includes Active Directory, Call Centers, Customer Satisfaction, Customer Service, Ethical Hacking and more. Ryan Malcolm has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ryan Malcolm?
Find contact details for 700 million professionals.