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Ryan Maddocks Location
Johannesburg, GP, ZA
Ryan Maddocks Work
National Operations Manager @ (January 2026 - Present)
National Contact Centre Manager @ (January 2023 - January 2026)
National Contact Centre Manager @ (June 2017 - December 2022)
Call Centre Manager @ (April 2015 - June 2017)
Unit Head @ (December 2010 - November 2014)
Operations Manager @ iChoices Call Centre Outsourcing (March 2010 - October 2010)
Call Centre Manager @ Inter-Active Technologies (April 2008 - February 2010)
Supervisor @ (October 1998 - October 2006)
Ryan Maddocks Education
Regent Business School
BCom - Honours (Business Management)
2023-2024
Udemy Alumni
Lean Six Sigma Green Belt
2020-2020
Nice Satmetrix
(Net Promoter Certified Associate)
2016-2016
University of South Africa/Universiteit van Suid-Afrika
BCom (Business Management)
Ryan Maddocks Skills
Planning
Customer Service
Customer Relations
Data Analysis
Mentoring
Problem Solving
Project Management
Call Centers
Project Planning
Customer Satisfaction
Negotiation
Microsoft Excel
Management
Analysis
Performance Management
Account Management
Operations Management
Business Development
Strategy
Microsoft Office
Microsoft Word
Coaching
Ryan Maddocks Summary
Ryan Maddocks, based in Johannesburg, GP, ZA, is currently a National Operations Manager at OneCart. Ryan Maddocks brings experience from previous roles at OneCart, PG Group (Pty) Ltd, Dimension Data and ETC Solutions. Ryan Maddocks holds a 2023 - 2024 BCom - Honours in Business Management @ Regent Business School. With a robust skill set that includes Planning, Customer Service, Customer Relations, Data Analysis, Mentoring and more. Ryan Maddocks has 3 emails on RocketReach.
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