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Ryan Lyster Location
Vancouver, BC, CA
Ryan Lyster Work
Senior Director of Customer Success @ (April 2022 - Present)
Director of Customer Enablement @ (March 2020 - April 2022)
Director of Customer Support @ (October 2019 - March 2020)
Director, Strategic Programs and Operations @ (December 2017 - May 2019)
Director, Customer Success @ (August 2016 - December 2017)
Director, Customer Success @ (September 2015 - July 2016)
Senior Manager, Customer Experience @ (January 2014 - September 2015)
Customer Experience Progam Manager @ (April 2009 - January 2014)
President @ (January 2009 - January 2011)
Support Team Lead @ (March 2007 - April 2009)
Technical Support @ (May 2006 - March 2007)
Ryan Lyster Education
Simon Fraser University
Bachelor (Business and Psychology)
2001-2006
Copenhagen Business School
Summer Semester (Business)
2004-2004
Ryan Lyster Skills
SaaS
Enterprise Software
Cloud Computing
Salesforce.com
CRM
Professional Services
Business Analysis
Business Intelligence
Software Implementation
Product Management
Account Management
Agile Methodologies
XML
E-commerce
Mobile Devices
SDLC
Integration
Solution Selling
Scrum
Requirements Gathering
Cross-functional Team Leadership
Software Project Management
Analytics
Requirements Analysis
Agile Project Management
Customer Experience Management
Voice of the Customer
Support Operations
Public Speaking
Strategy
Management
Customer Insight
Customer Satisfaction
Customer Support
Customer Retention
Customer Relationship Management (CRM)
Microsoft Office
Training
Program Management
Cross Functional Team Leadership
Strategic Planning
E Commerce
User Experience
Social Media
Customer Relationship Management Crm
Software As A Service Saas
Customer Relationship Management
Software as a Service
Ryan Lyster Summary
Ryan Lyster, based in Vancouver, BC, CA, is currently a Senior Director of Customer Success at Clio - Cloud-Based Legal Technology. Ryan Lyster brings experience from previous roles at Clio - Cloud-Based Legal Technology and Eventbase. Ryan Lyster holds a 2001 - 2006 Bachelor in Business and Psychology @ Simon Fraser University. With a robust skill set that includes SaaS, Enterprise Software, Cloud Computing, Salesforce.com, CRM and more. Ryan Lyster has 2 emails and 1 mobile phone numbers on RocketReach.
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