Systems and Infrastructure Engineer at Eze Castle Integration @ ECI
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Ryan Jimenez Location
Valenzuela, NCR, PH
Ryan Jimenez Work
2020 -
now Systems and Infrastructure Engineer at Eze Castle Integration @
2016 -
2020 Senior Global Client Service Desk Engineer L2.5 @
2014 -
2016 Service Desk Engineer @
2013 -
2014 Agent Support Group (SME) - Xbox Chat @ Convergys
2012 -
2013 Agent Support Group (SME) - Microsoft Answer Desk for Windows @ Stream Global Services (Acquired by Convergys)
2010 -
2012 Resolution Specialist (SME) - Dell XPS @ Stream Global Services (Acquired by Convergys)
2008 -
2010 Escalation Manager (Tier 2) - Xbox voice for Australia and New Zealand @
2006 -
2008 Technical Support Associate - Fedex voice for AOC @
Ryan Jimenez Education
Technological Institute of the Philippines
Bachelor's degree (Computer Science)
2002
-
2006
Ryan Jimenez Skills
Cisco Certified
Cisco Routers
Cisco Technologies
Cisco Security
Service Desk
IT Service Management
Service Desk Management
Dell Computers
Dell Workstations
Networking
Technical Support
Service Delivery
Windows 7
Hardware
Troubleshooting
Incident Management
Infrastructure
Active Directory
Windows Server
Ryan Jimenez Summary
Ryan Jimenez, based in Valenzuela, NCR, PH, is currently a Systems and Infrastructure Engineer at Eze Castle Integration at ECI. Ryan Jimenez brings experience from previous roles at Alphaserve Technologies®, Tata Consultancy Services, Convergys and Stream Global Services (Acquired by Convergys). Ryan Jimenez holds a 2002 - 2006 Bachelor's degree in Computer Science @ Technological Institute of the Philippines. With a robust skill set that includes Cisco Certified, Cisco Routers, Cisco Technologies, Cisco Security, Service Desk and more. Ryan Jimenez has 1 emails on RocketReach.
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