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Ryan James Location
Jamaica
Ryan James Work
Store Branch Manager @ (February 2021 - Present)
Senior Team Manager @ (May 2019 - May 2020)
Workforce Manager @ Worldwide BPO & Call Centre Ltd (November 2018 - May 2019)
Operations Manager @ Alorica Jamaica (June 2017 - March 2018)
Office Supervisor @ Jamaica Transport Service (March 2017 - June 2017)
Operations Manager @ IBEX Global Jamaica (January 2016 - January 2017)
Senior Customer Service Supervisor and Assistance Operations Manager @ ACS A XEROX COMPANY (March 2013 - December 2015)
Customer Service Supervisor @ ACS A XEROX COMPANY (February 2012 - March 2013)
Customer Service Representative @ ACS A XEROX COMPANY (October 2011 - February 2012)
Ryan James Education
ADEN University
Level 1 & 2 Certification (Business, Leadership, Management and Related Support Service)
2017-2017
Kingston Technical High School
High School Diploma
2003-2006
Ryan James Skills
Business Process Outsourcing (BPO)
Customer Service
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Operations Management
Public Speaking
Strategic Planning
Team Building
Team Leadership
Ryan James Summary
Ryan James, based in Jamaica, is currently a Store Branch Manager at Jacana. Ryan James brings experience from previous roles at Concentrix, Worldwide BPO & Call Centre Ltd, Alorica Jamaica and Jamaica Transport Service. Ryan James holds a 2017 - 2017 Level 1 & 2 Certification in Business, Leadership, Management and Related Support Service @ ADEN University. With a robust skill set that includes Business Process Outsourcing (BPO), Customer Service, Leadership, Management, Microsoft Excel and more.
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