Workforce Analyst @ Tcim Services (May 2002 - June 2004)
Telephone Associate @ Tcim Services (May 2000 - May 2002)
Ryan Holmes Education
North Texas 2007-2011
Paris Junior College 2000-2002
Ryan Holmes Skills
SQL
SharePoint Designer
Excel
VBA
Aspect eWFM
OBIEE
Workforce Management
Process Improvement
Pivot Tables
Analytics
Avaya
Forecasting
Contact Centers
Capacity Planning
Call Center
Call Centers
Microsoft Excel
Analysis
Vendor Management
Payroll
Process Scheduler
Management
BPO
Customer Experience
Project Planning
Outsourcing
Leadership
Business Analysis
Avaya Technologies
Business Process Improvement
Five9
IEX
Verint
eWFM
Business Process Outsourcing (BPO)
Resource Management
Business Process
Strategy
Call Center Administration
Training
Journalism
Team Building
Microsoft Office
Business Process Outsourcing Bpo
Business Process Outsourcing
Ryan Holmes Summary
Ryan Holmes, based in Texas, United States, is currently a Vice President - Command Center at Roundpoint Mortgage Servicing Corporation. Ryan Holmes brings experience from previous roles at Roundpoint Mortgage Servicing Corporation, Nationstar Mortgage and Ocwen Financial Corporation - Us. Ryan Holmes holds a 2007 - 2011 North Texas. With a robust skill set that includes SQL, SharePoint Designer, Excel, VBA, Aspect eWFM and more. Ryan Holmes has 3 emails and 2 mobile phone numbers on RocketReach.
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