2017 -2018 Sr. Global Contact Center Operations Manager @
2017 -2018 Sr. Global Contact Center Operations Manager @
2016 -2017 Sr. Global Enterprise Support Manager @
2015 -2016 Group Manager - Global Enterprise Support @
2014 -2015 Service Delivery Manager - Mountain Region @
2011 -2014 Technical Account Manager - Mountain Region @
2009 -2011 Systems Enigneer @
Ryan Hedlund Education
Purdue University
Network Engineering and Telecommunications
2005-2009
Purdue University
Bachelor of Science (B.S.) (Network Engineering and Telecommunication)
2005-2009
Ryan Hedlund Skills
Microsoft SQL Server
XML
SQL
Solution Architecture
Windows Server
ICCE
Telecommunications
VMware
Networking
Servers
Enterprise Software
IVR
SIP
Strategic Planning
Leadership
Ryan Hedlund Summary
Ryan Hedlund, based in Brownsburg, IN, US, is currently a Senior Principal Solution Architect at TTEC Digital. Ryan Hedlund brings experience from previous roles at Amazon Web Services (AWS), Sedgwick, Stericycle and eLoyalty, a TeleTech Company. Ryan Hedlund holds a 2005 - 2009 Network Engineering and Telecommunications @ Purdue University. With a robust skill set that includes Microsoft SQL Server, XML, SQL, Solution Architecture, Windows Server and more. Ryan Hedlund has 2 emails and 1 mobile phone numbers on RocketReach.
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