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Ryan Heard Location
Loganville, GA, US
Ryan Heard Work
Director of Information Technology @ (April 2025 - Present)
IT Manager @ (July 2024 - April 2025)
IT Manager @ (June 2016 - July 2024)
IT Manager \ New Business Development @ (June 2016 - July 2024)
IT Manager @ (July 2014 - May 2016)
Systems Administrator @ (June 2012 - June 2014)
Desktop and Server Support @ (December 2010 - May 2012)
Remote Support Technician (All-Regions) @ (September 2010 - November 2010)
Tier 3 Support (Helpdesk), Executive Support @ (April 2009 - November 2010)
Desktop Support + Administration @ (December 2008 - March 2009)
Desktop Support and Operations @ (October 2007 - October 2008)
Firedog Technician @ (April 2007 - June 2007)
C.I.A. @ (September 2006 - April 2007)
Ryan Heard Education
CED Solutions
MCP, MCTS & CCNA Certification
2012-2013
Gwinnett Technical College
Certification (A+)
2003-2003
Ryan Heard Skills
Windows Server
Servers
Project Management
Disaster Recovery
Process Improvement
Computer Hardware
Customer Service
Microsoft Office
Windows
Strategic Planning
Active Directory
Microsoft Exchange
Citrix
Technical Support
Visio
Windows 7
Software Documentation
SQL
System Administration
Citrix Metaframe
Laptops
Troubleshooting
XP
Network Administration
Networking
SharePoint
Software Installation
Cisco Technologies
Switches
Management
VMware ESX
Information Technology
Microsoft SQL Server
Help Desk Support
Unix
ITIL
Hardware
Operating Systems
Group Policy
Antivirus
Access
Firewalls
OS X
Blackberry Enterprise Server
Linux
vSphere
Hyper-V
Ubuntu
NetApp
VPN
SAN
Tape
Hyper V
Services
Ryan Heard Summary
Ryan Heard, based in Loganville, GA, US, is currently a Director of Information Technology at SPG International, LLC. Ryan Heard brings experience from previous roles at Harrison Poultry, Inc., Flexible Metal, Inc. and Horizon Software International, LLC.. Ryan Heard holds a 2012 - 2013 MCP, MCTS & CCNA Certification @ CED Solutions. With a robust skill set that includes Windows Server, Servers, Project Management, Disaster Recovery, Process Improvement and more. Ryan Heard has 2 emails and 3 mobile phone numbers on RocketReach.
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