Manager, CE Dealer Sales Support @ (October 2013 - February 2019)
Product Support Supervisor @ (July 2010 - October 2013)
Product Support Specialist and Senior Product Support Specialist @ (February 2006 - July 2010)
Ryan Drummond Education
MidAmerica Nazarene University
Bachelor of Arts - BA (Business/Communications & Marketing)
2001-2005
Ryan Drummond Skills
Business Process Improvement
Call Center
Call Centers
Career Development
Consumer Electronics
Critical Thinking
Customer Experience
Customer Experience Management
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Employee Engagement
Employee Training
Inventory Management
Leadership
Leadership Development
Management
Microsoft Outlook
Networking
New Product Rollout
Outlook
Performance Appraisal
Performance Management
Process Improvement
Project Management
Quality Assurance
Sales Operations
Service Delivery
Service Levels
Soft Skills
Software Documentation
Staff Development
Strategic Initiatives
Strategic Planning
Strategic Thinking
Talent Management
Team Building
Team Leadership
Team Management
Teamwork
Technical Support
Training
Troubleshooting
Windows
Microsoft Excel
Product Management
Ryan Drummond Summary
Ryan Drummond, based in Olathe, KS, US, is currently a Manager, Dealer Operations at Garmin. Ryan Drummond brings experience from previous roles at Garmin. Ryan Drummond holds a 2001 - 2005 Bachelor of Arts - BA in Business/Communications & Marketing @ MidAmerica Nazarene University. With a robust skill set that includes Business Process Improvement, Call Center, Call Centers, Career Development, Consumer Electronics and more. Ryan Drummond has 2 emails and 1 mobile phone numbers on RocketReach.
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