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Ryan Dias Location
Goa, India
Ryan Dias Work
Head of People Experience @ (April 2023 - Present)
Senior Operations Manager @ (September 2013 - June 2023)
Senior Manager @ (January 2002 - March 2013)
Paging Operator @ Punwire Mobile Communication Limited (November 2000 - August 2001)
Ryan Dias Education
NIBM Global a unit of Kingster Education
Executive MBA
2016-2017
Goa University
Bachelor’s Degree (Chemistry)
1997-2000
Dhempe Higher Secondary School for Arts and Science
High School (Science)
1995-1997
Don Bosco High School, Panaji, Goa
SSC (All subjects)
1986-1995
Ryan Dias Skills
AI for Business
AI for Leadership
Artificial Intelligence (AI)
BPO
Business Analysis
Business Development
Business Process
Business Process Outsourcing (BPO)
Business Storytelling
Business Transformation
CRM
Call Centers
Change Management
Collaborative Leadership
Conflict Management
Contact Centers
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
ERP
Employee Engagement
Employee Relations
Employee Training
Executive Decision-making
Executive Leadership
HR Business Partnering
HR Metrics
HR Strategy
Innovation Management
Leadership
MIS
Management
Management Information Systems (MIS)
Offshoring
Operational Excellence
Operations Management
Outsourcing
People Analytics
Performance Appraisal
Performance Management
Process Excellence
Process Improvement
Process Management
Project Management
Recruiting
Resource Management
SLA
Service Delivery
Service-Level Agreements (SLA)
Skill-Based Organizations
Soft Skills
Staff Retention
Strategic Leadership
Talent Acquisition
Talent Management
Team Building
Team Culture
Team Leadership
Team Management
Team Motivation
Telecommunications
Train The Trainer
Training
Transition Management
Vendor Management
Vertical Marketing
Workforce Management
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Management Information Systems Mis
Service Level Agreements Sla
Business Process Outsourcing
Management Information Systems
Service Level Agreements
Customer Relationship Management
Ryan Dias Summary
Ryan Dias, based in Goa, India, is currently a Head of People Experience at Open Destinations. Ryan Dias brings experience from previous roles at Open Destinations, Tata Business Support Services and Punwire Mobile Communication Limited. Ryan Dias holds a 2016 - 2017 Executive MBA @ NIBM Global a unit of Kingster Education. With a robust skill set that includes AI for Business, AI for Leadership, Artificial Intelligence (AI), BPO, Business Analysis and more. Ryan Dias has 1 emails on RocketReach.
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