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Ryan Dial Location
California, United States
Ryan Dial Work
Sr. Tech Support Representative @ (November 2021 - Present)
Student Technician @ College of Arts and Letters System Support Group (June 2017 - August 2021)
Ryan Dial Education
San Diego State University
Bachelor of Science - BS (Computer Engineering)
2016-2021
Ryan Dial Skills
.NET Framework
ASP.NET Core
Active Directory
Analytical Skills
Application Engineering
C (Programming Language)
C#
CRM Software
Cascading Style Sheets (CSS)
Collaborative Problem Solving
Communication
Computer Hardware
Computer Hardware Troubleshooting
Computer Maintenance
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Customer Support
Customer-Focused Selling
Data Analysis
Data Transfer
Debugging
Desktop Application Support
Desktop Computers
Desktop Support
Device Management
Embedded Systems
Employee Training
Engineering
English
Escalation Process
Establishing Priorities
HTML
Hardware Architecture
Help Desk Support
IT Asset Management
IT Documentation
IT Hardware Support
ITIL
Incident Response
Information Technology
Internet Protocol Suite (TCP/IP)
Interpersonal Skills
Jamf
JavaScript
JavaScript Frameworks
Laptops
Microsoft 365
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Mobile Device Management
Mobile Devices
Multi-factor Authentication
Office 365
Operating Systems
Operations
Oscilloscope
Patch Management
Peripherals
Problem Solving
Product Support
Python (Programming Language)
Reliability
Remote Desktop
Remote User Support
Research Skills
Resolving Issues
SQL
SQL Database Administration
Security Administration
Service Desk
Service Levels
Skill Development
Software Analysis
Software Development
Software Troubleshooting
Software Updates
Software as a Service (SaaS)
System Performance
Team Leadership
Teamwork
Technical Documentation
Technical Leadership
Technical Services
Technical Support
Technology Planning
Ticketing Systems
Troubleshooting
VLAN
Virtual Private Network (VPN)
Windows
Windows 10
Windows 11
Windows 7
Written Communication
XML
Ryan Dial Summary
Ryan Dial, based in California, United States, is currently a Sr. Tech Support Representative at LPL Financial. Ryan Dial brings experience from previous roles at College of Arts and Letters System Support Group. Ryan Dial holds a 2016 - 2021 Bachelor of Science - BS in Computer Engineering @ San Diego State University. With a robust skill set that includes .NET Framework, ASP.NET Core, Active Directory, Analytical Skills, Application Engineering and more. Ryan Dial has 2 emails on RocketReach.
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