Ryan Darx Email

Group Customer Experience Manager @ Sharp Motor Group

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Ryan Darx Location

Gold Coast, QLD, AU

Ryan Darx Work

Group Customer Experience Manager @ (September 2025 - Present)
Head of Customer Experience @ (December 2023 - September 2025)
Customer Experience Manager @ (January 2022 - December 2023)
Asset Manager @ (March 2021 - December 2021)
Customer Service Manager @ (October 2019 - March 2021)
Customer Service Manager @ (February 2011 - March 2021)
Customer Service Specialist @ (October 2014 - October 2019)
Front Desk Manager @ (October 2013 - July 2014)

Ryan Darx Education

Benowa State High School
High School Diploma
2005

Ryan Darx Skills

Analyze Information
Asset Life Cycle Management
Brand Loyalty
Business Requirements
CRM Program Management
Claims Resolution
Client Relations
Coaching & Mentoring
Communication
Complaint Management
Compliance Reporting
Continuous Improvement
Cost Transparency
Cross-functional Coordination
Cross-functional Team Leadership
Customer Acquisition Strategies
Customer Experience
Customer Experience Design
Customer Experience Transformation
Customer Journey Mapping
Customer Marketing
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Service Training
Data Reporting
Exceed Sales Goals
Exceeding Customer Expectations
Excel Services
Fleet Maintenance
Fleet Management
High Level Of Accuracy
Information Architecture
Invoice Verification
Legal Compliance
Life-cycle Management
Maintenance Agreements
Mentoring
Microsoft Office Accounting
New Hire Training
Operating Efficiencies
Operational Excellence
Oracle CRM
Performance Oriented
Platform Architecture
Platform Management
Policies & Procedures
Predictive Maintenance
Process Optimization (Manufacturing)
Profit Maximization
Project Management
Recruiting
Regulated Industry
Reporting & Analysis
Reporting Requirements
Resolving Issues
SAP CRM Technical
Sales
Sales & Marketing Leadership
Salesforce.com
Salesforce.com Administration
Service Operations
Service Standards
Setting Strategic Direction
Solution Architecture
Stakeholder Engagement
Standard Operating Procedure (SOP)
Strategic Asset Management
Strategy
Supervisory Skills
Support Management
Team Building
Team Facilitation
Teamwork
Technical Support
Training Needs Analysis
Utilization Management

Ryan Darx Summary

Ryan Darx, based in Gold Coast, QLD, AU, is currently a Group Customer Experience Manager at Sharp Motor Group. Ryan Darx brings experience from previous roles at Rapid Response Revival®, Lack Group and Sharp Motor Group. Ryan Darx holds a High School Diploma @ Benowa State High School. With a robust skill set that includes Analyze Information, Asset Life Cycle Management, Brand Loyalty, Business Requirements, CRM Program Management and more.

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