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Ryan Cusack Location
Brisbane City, QLD, AU
Ryan Cusack Work
2019 -now QLD Service Delivery Manager @
2017 -2019 Service Account Manager @
2016 -2017 Account Service Lead @
2015 -2016 Account Service Manager (Operations) @
2014 -2015 Application Services Manager (Wintel and SAP) @
2011 -2014 Senior Account Delivery Manager @
2008 -2011 Production Environment Manager and Technical Lead @
Ryan Cusack Education
The University of Queensland
Graduate Diploma of Business Administration
2013-2017
Griffith University
Bachelor of Commerce (Information Systems and Management Science)
1996-2002
Anglican Church Grammar School 1989-1995
Ryan Cusack Skills
Third Party Vendor Management
Change Management
Service Delivery Management
Team Leadership
Client Liaison
Client Representation
Regression Testing
User Acceptance Testing
ATM networks
POS
Internet Banking
Vendor Relationships
Change Control
Retail Banking
Core Banking
AS2805
Vendor Management
IT Outsourcing
Outsourcing
IT Service Management
IT Management
ITIL
Process Improvement
Problem Management
Security
Incident Management
CRM
IT Strategy
Testing
PMO
Service Management
Stakeholder Engagement
Service Delivery
Stakeholder Management
Business Process Improvement
Microsoft Office
Microsoft Excel
Business Development
Solutions
Business Analysis
Ryan Cusack Summary
Ryan Cusack, based in Brisbane City, QLD, AU, is currently a QLD Service Delivery Manager at Interactive. Ryan Cusack brings experience from previous roles at IBM, CSC, Hewlett-Packard and Fujitsu Australia Limited. Ryan Cusack holds a 2013 - 2017 Graduate Diploma of Business Administration @ The University of Queensland. With a robust skill set that includes Third Party Vendor Management, Change Management, Service Delivery Management, Team Leadership, Client Liaison and more. Ryan Cusack has 2 emails on RocketReach.
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