Ryan Coy Email
Desktop Support Specialist (Tier 2 and Tier 2.5) @ Uniti Group Inc.
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Ryan Coy Location
- Fairhope, AL, US
Ryan Coy Work
- Desktop Support Specialist (Tier 2 and Tier 2.5) @ (February 2024 - Present)
- System Engineer @ (January 2023 - June 2023)
- Client Data Administrator @ (January 2022 - January 2023)
- Base Trainer and Dayshift Supervisor @ (November 2012 - September 2021)
- Dish Network Technician @ (May 2012 - August 2012)
Ryan Coy Education
- Robertsdale High School
High School Diploma
2004-2008
Ryan Coy Skills
- Access Control
- Active Directory
- Analytical Skills
- Application Lifecycle Management
- Audit Preparation & Execution
- Cable Installation
- Change Management
- Client Onboarding (Technical)
- Compliance Documentation & Recordkeeping
- Conflict Resolution
- Cross-Functional Collaboration
- Cross-Platform & Application Support
- Cross-functional Team Leadership
- Customer Service
- Customer Support
- Customer-Facing Technical Support
- DNS / DHCP
- DNS Management
- Data Analysis
- Data Extraction
- Data Integration
- Data Manipulation
- Data Synchronization
- Data Validation & Quality Assurance
- ETL Processes
- Electronic Health Records (EHR)
- Endpoint Management (Intune, Entra ID)
- Enterprise Application Support
- Exchange Server
- Extract, Transform, Load (ETL)
- Federal Aviation Regulations
- Field Troubleshooting
- Fuel Management
- Fuel System Design
- HIPAA Compliance
- Healthcare Data Systems
- High-Availability Environments
- Identity and Access Management (IAM)
- IdentityIQ
- Incident Management
- Incident Management (Critical Systems)
- Incident Response
- Incident Response Coordination
- Independent Problem Solving
- Instructional Design
- Interpersonal Communication
- Leadership
- Leading Positive Change
- Life Skills
- Microsoft Entra ID (Azure AD)
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune (Endpoint Manager)
- Microsoft Office
- Microsoft PowerPoint
- Microsoft SQL Server
- Microsoft Word
- Mission-Critical Application Support
- Multi-Factor Authentication (MFA)
- Network Administration
- Network Configuration
- Network Connectivity Basics
- Network Performance
- Network Troubleshooting
- Networking Concepts
- Operational Oversight
- Patch Management
- Personal Development
- PingID
- Process Documentation & Knowledge Base Creation
- Process Enforcement
- Process Optimization
- Project Management
- Query Writing
- Regulatory Compliance Management
- Root Cause Analysis
- Routing Protocols
- SQL
- SQL Server Management Studio (SSMS)
- Safety Management Systems (SMS)
- Satellite Modems
- Satellite TV
- Scripting & Automation (PowerShell)
- Secure Systems Administration
- Single Sign-On (SSO)
- Stakeholder Coordination
- System Outage & Recovery Coordination
- Team Leadership
- Technical Communication
- Technical Support
- Technical Support & Troubleshooting
- Thin Clients
- Ticketing Systems
- Time Management
- Train the Trainer
- Training & Development
- Training Program Governance
- Troubleshooting
- Windows Server Administration
- Workflow Automation
Ryan Coy Summary
- Ryan Coy, based in Fairhope, AL, US, is currently a Desktop Support Specialist (Tier 2 and Tier 2.5) at Uniti Group Inc.. Ryan Coy brings experience from previous roles at Hexagon Safety, Infrastructure & Geospatial, TeleVox Healthcare, Signature Aviation and Satellites Unlimited, LLC. Ryan Coy holds a 2004 - 2008 High School Diploma @ Robertsdale High School. With a robust skill set that includes Access Control, Active Directory, Analytical Skills, Application Lifecycle Management, Audit Preparation & Execution and more. Ryan Coy has 3 emails on RocketReach.
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