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Ryan Couch Location
Tampa, FL, US
Ryan Couch Work
Head of Technical Support @ (April 2024 - Present)
Technical Support Manager @ (June 2023 - April 2024)
Technical Consultant @ (July 2021 - June 2023)
Head of Support @ AnyDesk (April 2024 - Present)
Sales Development Representative @ AnyDesk (July 2021 - January 2022)
Smart Home Expert @ (January 2017 - January 2021)
End User Computing Specialist I @ (January 2015 - January 2017)
Technical Specialist @ (January 2011 - January 2013)
Ryan Couch Skills
Business Operations
Coaching
Cross-functional Initiatives
Customer Experience Transformation
Customer Retention
Customer Service
Deployment Management
End User Training
Enterprise Support
Escalations Management
Exceeding Targets
Executive Reporting
FERPA
Global Operations
Global Staffing
Global Strategy Development
Help Desk Support
KPI Implementation
Large Scale Business Transformation
Management Of International Teams
Peer Support
Pipeline Generation
Privacy Compliance
Sales
Salesforce Automation
Scalability
Strategic Cost Management
Strategy
Support Engineers
Support Management
Team Leadership
Technical Demonstrations
Technical Support
Technology Enabled Business Transformation
Test Time Reduction
Tier 2 Help Desk Support
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Ryan Couch Summary
Ryan Couch, based in Tampa, FL, US, is currently a Head of Technical Support at AnyDesk Software. Ryan Couch brings experience from previous roles at AnyDesk Software and AnyDesk. With a robust skill set that includes Business Operations, Coaching, Cross-functional Initiatives, Customer Experience Transformation, Customer Retention and more. Ryan Couch has 1 emails and 1 mobile phone numbers on RocketReach.
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