2018 -
2019 Commercial Operations; Global Alignment, Segmentation and Targeting Lead @
2014 -
2018 Sales and Marketing Services Solutions Manager - Europe @
2010 -
2014 Application Manager @
2010 -
2010 Commercial Effectiveness Business Support Manager @
2009 -
2010 ECRM Service Level Manager @
2006 -
2010 Siebel CRM UK L2 @
2004 -
2006 L1 Helpdesk Analyst @
Ryan Birch Education
Canterbury College
(Business Studies, Computing, English)
1999
-
2001
Ryan Birch Skills
Siebel
Service Delivery
Healthcare
Customer Relations
Business Process
Software Project Management
Project Management
Prince Practitioner
ITIL v3 Foundations Certified
IT Service Management
Vendor Relationships
SDLC
Vendor Management
Oracle
Change Management
Strategy
Management
Pharmaceutical Industry
Business Process Improvement
Program Management
Cross Functional Team Leadership
Ryan Birch Summary
Ryan Birch, based in Canterbury, GB, is currently a Global Programme Manager at Veeva Systems. Ryan Birch brings experience from previous roles at Veeva Systems and Pfizer. Ryan Birch holds a 1999 - 2001 Canterbury College. With a robust skill set that includes Siebel, Service Delivery, Healthcare, Customer Relations, Business Process and more. Ryan Birch has 2 emails on RocketReach.
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