Senior Workforce Manager @ (March 2017 - February 2019)
Workforce Manager and Long Term Planning @ (June 2015 - February 2019)
Workforce Manager @ (April 2012 - June 2015)
Program Manager @ (October 2010 - April 2012)
Assistant Program Manager @ (March 2006 - April 2010)
Ryan Bertram Skills
Workforce Management
Call Centers
Customer Experience
Contact Centers
Customer Satisfaction
Call Center Development
Process Improvement
Performance Management
Operations Management
Customer Service
Coaching
Team Leadership
Training
Customer Retention
Marketing
Business Analysis
Public Speaking
Ryan Bertram Summary
Ryan Bertram, based in Farmington, MO, US, is currently a Supervisor - Workforce Management at Humana. Ryan Bertram brings experience from previous roles at STARTEK and ACCENT Marketing. With a robust skill set that includes Workforce Management, Call Centers, Customer Experience, Contact Centers, Customer Satisfaction and more. Ryan Bertram has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ryan Bertram?
Find contact details for 700 million professionals.