2015 -
2019 Workforce Manager and Long Term Planning @
2012 -
2015 Workforce Manager @
2010 -
2012 Program Manager @
2006 -
2010 Assistant Program Manager @
Ryan Bertram Skills
Workforce Management
Call Centers
Customer Experience
Contact Centers
Customer Satisfaction
Call Center Development
Process Improvement
Performance Management
Operations Management
Customer Service
Coaching
Team Leadership
Training
Customer Retention
Marketing
Business Analysis
Public Speaking
Ryan Bertram Summary
Ryan Bertram, based in Farmington, MO, US, is currently a Supervisor - Workforce Management at Humana. Ryan Bertram brings experience from previous roles at STARTEK and ACCENT Marketing. With a robust skill set that includes Workforce Management, Call Centers, Customer Experience, Contact Centers, Customer Satisfaction and more. Ryan Bertram has 1 emails and 1 mobile phone numbers on RocketReach.
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