Help Desk Technician @ IBM / CTG (December 2022 - December 2023)
Crew Trainer @ (July 2020 - April 2021)
Ryan Aiken Education
Georgia Institute of Technology
Master's degree (Computer Science)
2025-2028
Western Air Flight Academy 2019-2021
Middle Tennessee State University (MTSU)
Bachelor's degree (Science)
2017-2020
Ryan Aiken Skills
Amazon Web Services (AWS)
Avaya Interactive Response
Call Quality
ClientSuccess
Cross-functional Team Leadership
Customer Demos
Customer Interaction
Customer Liaison Skills
Customer Quality
Customer Satisfaction
Customer Support
Engineering
Express.js
Game Development
Game Engines
Mobile Messaging
Multiplayer Games
Node.js
Operational Efficiency
PostgreSQL
Quality Assurance Standards
Remote Desktop
Remote Teamwork
Remote Troubleshooting
Software Development
Software Support
Solution-oriented
Streamlining Operational Processes
Team Facilitation
Technical Sales Support
Technical Support
Telephony Support
Toolkit
Troubleshooting
Unity
User Experience Design (UED)
Ryan Aiken Summary
Ryan Aiken, based in Baraboo, WI, US, is currently a Client Success Specialist Tier 3 at Spectora Home Inspection Software. Ryan Aiken brings experience from previous roles at IBM / CTG and FedEx. Ryan Aiken holds a 2025 - 2028 Master's degree in Computer Science @ Georgia Institute of Technology. With a robust skill set that includes Amazon Web Services (AWS), Avaya Interactive Response, Call Quality, ClientSuccess, Cross-functional Team Leadership and more. Ryan Aiken has 1 emails on RocketReach.
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