Ruth Smith Email & Phone Number
Head of Customer Services
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Ruth Smith Location
- London, GB
Ruth Smith Work
- Freelance
- Head of Customer Services @ Masthaven Bank (September 2016 - Present)
- Savings Customer Service Manager @ Masthaven Bank (March 2016 - August 2016)
- Senior Operations Manager, Customer Service and Operations @ (November 2014 - January 2016)
- Head of Operations - Customer Services @ (February 2013 - September 2014)
- Head of Vendor Managment @ ING Direct UK (February 2011 - January 2013)
- Head of Operations @ ING Direct UK (February 2008 - January 2011)
- Operations Manager @ ING Direct UK (January 2005 - January 2008)
- Senior Manager, Business Development @ Visa International (March 1991 - August 1998)
Ruth Smith Education
- Sancta Maria College, Dublin
A level equivalent
Ruth Smith Skills
- Leadership
- Customer Experience
- Banking
- Stakeholder Management
- Business Transformation
- Employee Engagement
- Call Center
- Payments
- Sales
- Business Development
- Business Analysis
- Relationship Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Strategy
- Financial Services
- Operations
- Operations Management
- Contact Centers
- Risk Management
- Credit
- Change Management
- Customer Service
- Internet Banking
- PRINCE2
- Business Process Improvement
- Governance
- Business Strategy
- Management
- Coaching
- Outsourcing
- Retail Banking
- Business Process Mapping
- Service Delivery
- Services
- Call Centers
- CRM
- Project Delivery
- Performance Management
- Financial Analysis
Ruth Smith Summary
- Ruth Smith, based in London, GB, is currently a Head of Customer Services at Masthaven Bank. Ruth Smith brings experience from previous roles at Freelance, Masthaven Bank, Nationwide Building Society and Barclays Direct (formerly ING Direct). Ruth Smith holds a A level equivalent @ Sancta Maria College, Dublin. With a robust skill set that includes Leadership, Customer Experience, Banking, Stakeholder Management, Business Transformation and more. Ruth Smith has 1 emails on RocketReach.
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