Ruth O'Malley's Location
Coventry, England, GB
Ruth O'Malley's Work
- Senior Continuous Improvement Lead @ Shell Energy
- Operational Customer Experience Manager @ Shell Energy
- Performance and Assurance Operations Manager @ First Utility
- Channel Manager Ombudsman and Third Party Complaints @ First Utility
- Head of Knowledge Management and Quality and Complaints Reduction @ BT Wholesale
- Head of Service @ BT Wholesale
- CS Performance Measurement Manager @ BT Wholesale
- Resource Manager Broadband Operations @ BT Wholesale
- Workflow Manager Broadband Assurance @ BT Wholesale
Ruth O'Malley's Education
- University of Leicester
Bachelor's Degree (BA (Hons) History & Business)
1988 - 1991 - Cardinal Wiseman Girls School
(8 O Levels, 3 A Levels)
1981 - 1988
Ruth O'Malley's Skills
- Stakeholder Management
- Business Transformation
- Outsourcing
- Team Management
- Change Management
- Telecommunications
- Project Delivery
- Service Delivery
- Managed Services
- Business Process Improvement
Ruth O'Malley's Summary
Ruth O'Malley, based in Coventry, England, GB, is currently a Senior Continuous Improvement Lead at Shell Energy, bringing experience from previous roles at Shell Energy Retail, First Utility and BT Wholesale. Ruth O'Malley holds a 1988 - 1991 Bachelor's Degree in BA (Hons) History & Business @ University of Leicester. With a robust skill set that includes Stakeholder Management, Business Transformation, Outsourcing, Team Management, Change Management and more, Ruth O'Malley contributes valuable insights to the industry. Ruth O'Malley has 2 emails on RocketReach.
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