Ruth Hicks Email
Head of Service Operations @ London Borough of Lambeth
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Ruth Hicks Location
- Stevenage, GB
Ruth Hicks Work
- 2023 -now Head of Service Operations @
- 2019 -2023 IT Service Desk Manager @
- 2016 -2018 Group IT Service Desk Manager @
- 2015 -2016 ServiceDesk Manager @
- 2014 -2015 IT Service Desk Co-Ordinator @
- 2007 -2014 Helpdesk Supervisor and ITIL Lead @
- 2004 -2007 Head of Year 7 and Teacher of ICT @
- 1998 -2000 IT Helpdesk Support Officer @ Sanctuary Housing
Ruth Hicks Education
- Brunel University
Bachelor of Education (B.Ed.) (Hons) (PE and Computer Education)
1988-1992 - Purple Griffon
ITIL Expert (ITIL)
Ruth Hicks Skills
- Active Directory
- Service Desk
- PRINCE2
- Process Improvement
- ITIL
- ICT
- IT Management
- Help Desk Support
- IT Service Management
- Team Leadership
- Training
- Disaster Recovery
- Project Delivery
- Business Analysis
- Supply Chain Management
- Microsoft Office
- Teaching
- Public Speaking
- SQL
- Strategy
Ruth Hicks Summary
- Ruth Hicks, based in Stevenage, GB, is currently a Head of Service Operations at London Borough of Lambeth. Ruth Hicks brings experience from previous roles at SharedTechnology.Services, The Bread Factory, Centrality Ltd and Plan-Net. Ruth Hicks holds a 1988 - 1992 Bachelor of Education (B.Ed.) (Hons) in PE and Computer Education @ Brunel University. With a robust skill set that includes Active Directory, Service Desk, PRINCE2, Process Improvement, ITIL and more. Ruth Hicks has 2 emails on RocketReach.
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