Rusty Wilson Email & Phone Number

Vice President Global Customer Support @ Yext

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Rusty Wilson Location

Annapolis, MD, US

Rusty Wilson Work

2025 -now Vice President Global Customer Support @
2020 -2025 Vice President Customer Support @
2019 -2020 Senior Technical Support Manager @
2018 -2019 Services Solution Manager @
2016 -2018 Director of Technical Support @
2015 -2016 Vice President Global Customer Success @
2009 -2015 VP Customer Support @
2006 -2009 Director Of Information Technology @
2001 -2006 CTO @ The Eytchison Group
2000 -2001 Sales Engineer @ Allaire
1998 -2000 Technical Account Manager
1995 -1998 Systems Engineer and Developer @
1993 -1995 Project Manager @ KVB/Analect
1990 -1993 Field Engineer @ Environmental Elements Corporation (EEC)

Rusty Wilson Education

Penn State University
Bachelor of Science (Electrical and Electronics Engineering)
1985-1990

Rusty Wilson Skills

Customer Experience
Artificial Intelligence (AI)
Enterprise Software
Cloud Computing
Leadership
CRM
Customer Support
Product Management
SaaS
Customer Satisfaction
Disaster Recovery
Technical Support
Zenoss
Linux
Team Leadership
Management
Professional Services
Virtualization
Systems Management
Open Source Software
Strategy
Data Center
Integration
Strategic Planning
VoIP
Process Improvement
Executive Management
VMware
IT Management
SugarCRM
Operations Management
Team Management
Operational Efficiency
Conflict Resolution
Performance Reporting
Web Development
Customer Relationship Management (CRM)
Leading Remote Teams
Parature
KPI implementation
Network Design
Databases
Remote Troubleshooting
Software as a Service (SaaS)
Customer-focused
Coaching
Business Process Improvement
Thought Leadership
Writing
Interwoven
Team Building
Mac OS
Customer Relationship Management Crm
Readers
Help Desk Support
IBM
Technology Planning
Infrastructure
Foresee
Dreamweaver
Vendors
Sales
Location
Computing
Perl
Cost
Fortune 500
Allocating
Novell
Translation
Mentoring
Comprehend
Serving
Savings
Internal and External
Legal
Windows XP
PHP
Caching
SSH
Customer Focused
Win Win
Closure
Trend
Loading
Design
Wonderware
Computer Science
Science
Akamai
Technology Solutions
PKI
MySQL
Routers
Bandwidth
PowerPoint
Technology
Procedure Development
Hosting
Strategic Partnerships
Human Resources
Pennsylvania
EAI
Tripwire
ESRI
Quotas
Guidance
ASP
Networking
Languages
System
Troubleshooting
FrontPage
Data Recovery
Explaining
Software Solutions
Informix
Snort
Baltimore
Engineering
Support
Reports
TCP/IP
Nntp
Defect
Red Hat Linux
Apache
Ethernet
Microsoft Excel
Windows 95
Policy
Customer Service
Sla
Solaris
Solution
Preview
Group Meetings
Virus
VPN
Project Management
PGP
Workload Automation
SOA
Cost Reduction
Partnerships
Hardware
Service Orientation
Strategic Vision
Shell Scripting
Concepts
Information Technology
PEO
Yahoo
Strategic Business
STAR
Software as a Service Saas
Business Development
Schedules
Damages
Negotiation
Macromedia
Licensing
Operations
Suite
HTML
Jrun
T1
Marketing
Aligning
Electrical Engineering
Executive Team
Business Alliances
Data Driven Testing
Project
SQL
Contractual Agreements
FTP
Facilities Management
WebTrends Analytics
University Park
Billings
Re Engineering
Unix
Presentations
DHCP
Responsibility
Internal Audit
Firewalls
Art
Magazines
Trade Shows
Start Ups
Microsoft Exchange
Boost
Microsoft SQL Server
Coordinate
Resolve Issues
IIS
Patient Outcomes
Product Training
Visio
Software
Business Process Management
Arizona
Product Lifecycle Management
Outlook
Throughput
Microsoft Word
Business Continuity
Canada
RMA
Spoke
JavaScript
Platforms
Deployed
Evangelization
Hawaii
Budgets
Financial Transactions
Staff Development
Client Solutions
10x
Problem Solving
Software Development
ColdFusion
Suse
Architecture
Bridge
Siebel
Gaps
Software as a Service
Customer Relationship Management

Rusty Wilson Summary

Rusty Wilson, based in Annapolis, MD, US, is currently a Vice President Global Customer Support at Yext. Rusty Wilson brings experience from previous roles at Sonatype, ScienceLogic and Tenable Network Security. Rusty Wilson holds a 1985 - 1990 Bachelor of Science in Electrical and Electronics Engineering @ Penn State University. With a robust skill set that includes Customer Experience, Artificial Intelligence (AI), Enterprise Software, Cloud Computing, Leadership and more. Rusty Wilson has 3 emails and 2 mobile phone numbers on RocketReach.