Russell James Email & Phone Number
Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation @ Merge Technologies - Reimagining Workplaces
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Russell James Location
- Lisarow, NSW, AU
Russell James Work
- Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation @ (November 2024 - Present)
- Information Technology Service Delivery Manager @ (February 2020 - July 2024)
- Service Delivery Manager and Vendor Manager and EUC Manager @ (March 2018 - July 2019)
- Service Delivery Manager and SLA Management @ (October 2016 - February 2018)
- Support Services Manager @ Tech Project (July 2016 - September 2016)
- Senior Service Delivery ITIL Consultant @ Charter Mason (November 2015 - March 2016)
- Customer Delivery and Network Communications Manager @ (November 2014 - November 2015)
- Client Manager @ (July 2014 - October 2014)
- Service Assurance Manager and Service Delivery Manager @ (January 2012 - June 2013)
- Service Manager and Service Delivery Manager @ (June 2010 - January 2012)
- Service Delivery Manager @ (March 2008 - December 2008)
- Service Delivery Manger @ (March 2004 - July 2007)
- Team Leader @ (January 2002 - January 2004)
- Infrastructure Analyst and Engineer, Network Systems Management @ (January 2001 - January 2002)
- Support and Network Technician @ ATN Channel 7 (January 1999 - January 2001)
- Support Tech @ Sydney Adventist Hospital (January 1997 - January 1999)
- Electronics Communication Technician @ (January 1991 - January 1999)
Russell James Education
- High School
School Cert
1980-1984
Russell James Skills
- IT Strategy
- Firewalls
- Mac OS
- Information Technology
- Business Transformation
- Stakeholder Management
- PMO
- IT Outsourcing
- Data Center
- Service Desk
- ITIL
- Infrastructure
- Customer Satisfaction
- Incident Management
- Telecommunications
- Configuration Management
- Vendor Management
- Process Improvement
- Quality Assurance
- Project Portfolio Management
- Business Continuity
- Operations Management
- Managed Services
- IT Operations
- Testing
- Business Process
- Change Management
- Disaster Recovery
- Sla
- Technical Support
- Service Management
- WAN
- Governance
- Management
- Outsourcing
- PMP
- Transition Management
- Service Improvement
- Pre Sales
- Service Delivery
- HP Openview
- Servers
- System Deployment
- Problem Management
- Integration
- Solution Architecture
- IT Management
- Project Delivery
- IT Service Management
Russell James Summary
- Russell James, based in Lisarow, NSW, AU, is currently a Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation at Merge Technologies - Reimagining Workplaces. Russell James brings experience from previous roles at DXC Technology, Ausgrid, Ericsson and Tech Project. Russell James holds a 1980 - 1984 School Cert @ High School. With a robust skill set that includes IT Strategy, Firewalls, Mac OS, Information Technology, Business Transformation and more. Russell James has 1 emails and 2 mobile phone numbers on RocketReach.
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