Russell James Email & Phone Number
Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation @ Merge Technologies - Reimagining Workplaces
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Russell James Location
- Lisarow, NSW, AU
Russell James Work
- 2024 -now Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation @
- 2020 -2024 Information Technology Service Delivery Manager @
- 2018 -2019 Service Delivery Manager and Vendor Manager and EUC Manager @
- 2016 -2018 Service Delivery Manager and SLA Management @
- 2016 -2016 Support Services Manager @ Tech Project
- 2015 -2016 Senior Service Delivery ITIL Consultant @ Charter Mason
- 2014 -2015 Customer Delivery and Network Communications Manager @
- 2014 -2014 Client Manager @
- 2012 -2013 Service Assurance Manager and Service Delivery Manager @
- 2010 -2012 Service Manager and Service Delivery Manager @
- 2008 -2008 Service Delivery Manager @
- 2004 -2007 Service Delivery Manger @
- 2002 -2004 Team Leader @
- 2001 -2002 Infrastructure Analyst and Engineer, Network Systems Management @
- 1999 -2001 Support and Network Technician @ ATN Channel 7
- 1997 -1999 Support Tech @ Sydney Adventist Hospital
- 1991 -1999 Electronics Communication Technician @
Russell James Education
- High School
School Cert
1980-1984
Russell James Skills
- IT Strategy
- Firewalls
- Mac OS
- Information Technology
- Business Transformation
- Stakeholder Management
- PMO
- IT Outsourcing
- Data Center
- Service Desk
- ITIL
- Infrastructure
- Customer Satisfaction
- Incident Management
- Telecommunications
- Configuration Management
- Vendor Management
- Process Improvement
- Quality Assurance
- Project Portfolio Management
- Business Continuity
- Operations Management
- Managed Services
- IT Operations
- Testing
- Business Process
- Change Management
- Disaster Recovery
- Sla
- Technical Support
- Service Management
- WAN
- Governance
- Management
- Outsourcing
- PMP
- Transition Management
- Service Improvement
- Pre Sales
- Service Delivery
- HP Openview
- Servers
- System Deployment
- Problem Management
- Integration
- Solution Architecture
- IT Management
- Project Delivery
- IT Service Management
Russell James Summary
- Russell James, based in Lisarow, NSW, AU, is currently a Service Delivery Manager | Modern Workplace Technologist | Reimagining workplaces through innovation at Merge Technologies - Reimagining Workplaces. Russell James brings experience from previous roles at DXC Technology, Ausgrid, Ericsson and Tech Project. Russell James holds a 1980 - 1984 School Cert @ High School. With a robust skill set that includes IT Strategy, Firewalls, Mac OS, Information Technology, Business Transformation and more. Russell James has 1 emails and 2 mobile phone numbers on RocketReach.
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Russell James
Strategic Partnership Director
England, United Kingdom
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