Russell Healey Email
Technical Solutions Consultant @ Unify Communications
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Russell Healey Location
- Shoreham-by-Sea, GB
Russell Healey Work
- 2020 -now Technical Solutions Consultant @
- 2020 -2020 Technical Solutions Consultant at Unify Communications @
- 2018 -2020 Senior Professional Services Consultant @
- 2016 -2018 Senior Professional Services Consultant @
- 2015 -2016 Dialler Manager @ Listen
- 2014 -2015 Dialler Manager and Interim Performance Optimization Team Leader @
- 2012 -2014 Dialler Manager @
- 2012 -2012 IT Telecommunications Analyst @
- 2010 -2012 Dialler Analyst @
- 2005 -2010 Dialler Analyst @
- 2003 -2003 Data Administration Officer @
Russell Healey Education
- St Martins Primary School 1990-1997
Russell Healey Skills
- Customer Experience
- Performance Dashboards
- Aspect
- Regulations
- Scorecard Management
- SAP Implementation
- Planning
- KPI implementation
- Salesforce.com
- Call Center
- Reporting And Analysis
- Scorecard
- Operating Systems
- Avaya
- Avaya PBX
- Forecasting
- Telecommunications
- Communication
- Team Management
- Dialer Management
- Excel
- Process Improvement
- Davox
- Team Leadership
- Sap Campaign Manager
- Communicator
- Regulatory Requirements
- Predictive Dialers
- IVR
- Callmedia
- Microsoft Office
- Contact Centers
- Microsoft Excel
- MS Office Suite
- Avaya Technologies
- Project Planning
- Salesforce.com Administration
- Regulatory Submissions
- Management Information
- SQL
- Management
- Inbound Marketing
- Balanced Scorecard
- Outsourcing
- MIS
- Call Centers
- Analysis
- Dialers
- Performance Management
- Access
- CTI
- Consulting
- Professional Services
- Project Management
- Integration
Russell Healey Summary
- Russell Healey, based in Shoreham-by-Sea, GB, is currently a Technical Solutions Consultant at Unify Communications. Russell Healey brings experience from previous roles at Unify Communications, Vonage, Newvoicemedia and Listen. Russell Healey holds a 1990 - 1997 St Martins Primary School. With a robust skill set that includes Customer Experience, Performance Dashboards, Aspect, Regulations, Scorecard Management and more. Russell Healey has 2 emails on RocketReach.
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