Russell Egan Location
Cape Town, WC, ZA
Russell Egan Work
- 2025 - now Client Success Manager - CSI @ B-Logic (Pty) Ltd
- 2022 - 2025 Account Director @ Zenzero
- 2020 - 2022 Business Development Manager @ BulkSMS.com
- 2016 - 2020 BMC Remedy Development and Release Manager at Vodacom @ Quintica
- 2014 - 2016 Lead Service Delivery Manager @ IBM
- 2014 - 2014 Service Improvement Specialist @ Barclays
- 2013 - 2013 Service Manager - Continual Service Improvement Consultant @ Computacenter
- 2012 - 2013 Lead Service Delivery Manager @ Computacenter
- 2010 - 2012 Senior Client Delivery Manager @ Sopra Steria
- 2003 - 2010 Director @ Shanzi Web Services Ltd
Russell Egan Education
- AXELOS
ITIL® 4 Managing Professional (ITIL® 4 Managing Professional Transition)
2022 - 2022 - Nexthink Academy
(Nexthink Product Knowled)
2020 - 2020 - Nexthink Academy
(Nexthink Product Knowledge)
2020 - 2020
- ISEB - British Computer Society
(Management of Risk (M_o_R))
2011 - 2011 - Steria Internal Training - Multiple courses
(Management Skills)
2010 - 2011 - ISEB - British Computer Society
ITIL Expert (ITIL V3 Managers Conversion)
2009 - 2009 - ISEB - British Computer Society
(Business Analysis Certification)
2009 - 2009 - APM/OGC
(Managing Successful Programs - Certified Practitioner)
2008 - 2008 - APM/OGC
(Prince 2 Project Management)
2007 - 2007 - The Business Continuity Institute
(BCI Command Centre Operation & Crisis Leadership certification)
2007 - 2007
Russell Egan Skills
- Service Improvement
- ITIL
- CRM
- Turn Around Management
- Continuous Improvement
- Service Delivery
- IT Service Management
- Outsourcing
- Business Process Improvement
- Change Management
Russell Egan Summary
Russell Egan, based in Cape Town, WC, ZA, is currently a Client Success Manager - CSI at B-Logic (Pty) Ltd. Russell Egan brings experience from previous roles at Zenzero, BulkSMS.com, Quintica and IBM. Russell Egan holds a 2022 - 2022 ITIL® 4 Managing Professional in ITIL® 4 Managing Professional Transition @ AXELOS. With a robust skill set that includes Service Improvement, ITIL, CRM, Turn Around Management, Continuous Improvement and more. Russell Egan has 3 emails on RocketReach.
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Top B-Logic (Pty) Ltd Employees
-
Braam Mouton
Chief Technology Officer at B-Logic (Pty) Ltd
Cape Town, WC, ZA22 -
Sharne van Zyl
Finance Director at B-Logic (Pty) Ltd
Cape Town, WC, ZA22 -
Russell Egan
Client Success Manager - CSI at B-Logic (Pty) Ltd
Cape Town, WC, ZA3 -
Marc Moolman
Managing Director at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Daniel Goslett
Head of Client Success Management at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Francois van der Westhuizen
Client Success Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA23 -
Sharazaan Jenniker
IT Procurement Team Lead at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Alejandro Marroquin
Socio Director at B-Logic (Pty) Ltd
Monterrey, N.L., MX1 -
Louwrens Visser
Senior Client Success Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Leigh van Wyk
Service Delivery Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA21 -
1
-
Dino van der Merwe
Service Delivery Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Aziz Hendricks
Technical Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA22 -
Natalie Swart
Debtors Controller at B-Logic (Pty) Ltd
Cape Town, WC, ZA11 -
Lulutho Zuma
Human Resources Generalist at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Ith-Haar Gaffoor
Service Operations Manager at B-Logic (Pty) Ltd
Cape Town, WC, ZA1 -
Lauren van Schalkwyk
Accountant at B-Logic (Pty) Ltd
Cape Town, WC, ZA1
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