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Russ Troester Location
Salt Lake City, UT, US
Russ Troester Work
Head Of Customer Support @ (July 2022 - Present)
Customer Support Specialist @ (August 2021 - July 2022)
Customer Support Specialist @ (July 2020 - August 2021)
Distribution Specialist @ (May 2020 - July 2020)
UX Researcher @ (October 2019 - December 2019)
Pastor @ (February 2018 - April 2019)
System Support Manager @ (November 2016 - January 2018)
Applications Systems Analyst @ (January 2016 - November 2016)
Senior Service Desk Technician @ (July 2015 - December 2015)
Service Desk Support Specialist @ (September 2014 - July 2015)
Pastor @ St. John's Lutheran Church, Ord, NE (April 2011 - September 2014)
Assistant Pastor @ St. Michael's Lutheran Church (July 2008 - March 2011)
IT Help Desk @ (June 2004 - May 2008)
Phone Banker @ (October 2003 - April 2004)
Technical Support Specialist @ (October 2002 - September 2003)
Staffing Consultant @ (May 2002 - September 2002)
Customer Service Representative @ Household Bank (November 2001 - April 2002)
Software Engineer @ (January 2001 - October 2001)
Russ Troester Education
V School
Experience Design Certificate (UX Design)
2019-2019
Concordia Seminary St Louis
Master of Divinity (M.Div.) (Theology/Theological Studies)
University of South Dakota
Bachelor's Degree (Computer Science)
Russ Troester Skills
Leadership
Customer Relationship Management Crm
Collaborative Problem Solving
Information Technology
Team Building
Mac OS
PowerPoint
Windows Server
Help Desk Support
Public Speaking
Qualitative and Quantitative Research Methodologies
Migration Projects
Active Directory
Computer Hardware
Windows
Software Installation
Ux Research
Office 365
Operating Systems
Event Planning
Teaching
Networking
Usability Testing
Microsoft Exchange
Microsoft SQL Server
Troubleshooting
Communication
Autotask
Team Leadership
Process Improvement
Product Design
Mac
Usability
Collaborative Work
Microsoft Office
Persona Creation
Microsoft Word
Wireless Networking
Microsoft Excel
CompTIA A+
Nonprofits
Training
IT Leadership
Qualitative Research
Windows XP
Customer Service
Human Computer Interaction
Application Support
Windows 7
Technical Support
Microsoft CRM
Hardware
iOS
Management
Analytical Skills
Quantitative Research
Windows XP Pro
Laptops
Presentations
Volunteer Management
IT Management
User Experience Ux
Customer Relationship Management
User Experience
Russ Troester Summary
Russ Troester, based in Salt Lake City, UT, US, is currently a Head Of Customer Support at Lookback. Russ Troester brings experience from previous roles at Lookback, HubSpot, Specialized Bicycle Components and UX Services, LLC. Russ Troester holds a 2019 - 2019 Experience Design Certificate in UX Design @ V School. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Collaborative Problem Solving, Information Technology, Team Building and more. Russ Troester has 1 mobile phone numbers on RocketReach.
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