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Rupak Ray Location
Bengaluru, KA, IN
Rupak Ray Work
Vice President @ (June 2016 - Present)
Manager @ (April 2014 - June 2016)
Manager @ (September 2010 - March 2014)
Service Desk Regional Supervisor @ (June 2007 - August 2010)
Team Leader @ (September 2002 - June 2007)
Rupak Ray Education
Calcutta University, Kolkata
Rupak Ray Skills
A+ Certified
BPO
Business Analysis
Certified ISO 27001:2005 Implementer & Internal Auditor
Customer Experience
Customer Relationship Management (CRM)
IT Operations
IT Service Management
ITIL
ITIL® Intermediate(RCV, PPO & OSA)
Infrastructure
Leadership
Management
Operating Systems
Outsourcing
Performance Management
Project Management
Recruiting
Requirements Analysis
SLA
Service Delivery
Service Desk
Six Sigma
Team Leadership
Team Management
Technical Support
Training
Transition Management
Vendor Management
• Certified Green Belt on Six Sigma Methodology from Indian Statistical Institut
• Certified Green Belt on Six Sigma Methodology from Indian Statistical Institut
Itil Intermediatercv
2005 Implementer and Internal Auditor
Troubleshooting
Sales
Certified Iso 27001
Ppo and Osa
Itil Intermediate
Rupak Ray Summary
Rupak Ray, based in Bengaluru, KA, IN, is currently a Vice President at JPMorgan Chase & Co.. Rupak Ray brings experience from previous roles at Capgemini, IBM, JPMorgan Chase & Co. and Wipro BPS. Rupak Ray holds a Calcutta University, Kolkata. With a robust skill set that includes A+ Certified, BPO, Business Analysis, Certified ISO 27001:2005 Implementer & Internal Auditor, Customer Experience and more. Rupak Ray has 3 emails on RocketReach.
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