Rulescom Information

Rulescom is a customer communication-first software company focused on enabling more efficient and effective interaction between our clients and their customers. Our mission — “Connecting Our Customers to Their Customers” — guides everything we build. We deliver scalable, no-code SaaS solutions designed to enhance communication, drive automation, and improve outcomes across enterprise applications. Our flagship product, ConversAI Core, brings conversational intelligence to the heart of enterprise operations. Configured on the Launchpad.io platform and natively integrated with Pegasystems Constellation (DX API v2), ConversAI Core allows enterprises to activate GenAI-powered conversations across any workflow, case type, or business rule — without writing a single line of code. Unlike narrow chatbots or standalone GenAI experiments, ConversAI Core combines the creativity of Generative AI with the control and predictability of Pega’s business rules and process architecture. This enables enterprises to manage risk while scaling GenAI usage — iteratively, conservatively, or aggressively — depending on their regulatory environment and business goals. Currently in production hardening, ConversAI Core will soon be live on Launchpad.io’s Support Ticketing application and is engineered for expansion across industries. Initial testing showed massive ROI across contact center KPIs like AHT, ASA, STP, and NPS, ConversAI Core delivers conversations that deliver tangible, quantifiable ROI. If you are looking to decrease cost per contact while increasing overall contact quality and NPS, you're here. ConversAI v2 coming in Q4 2025 / Q1 2026 - supporting Pega UI Kit based applications (DX API v1)!