Reengineering and Quality Assurance Techniques (Major)
2002 - 2002
Universidad Galileo
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
1997 - 2001
Universidad Francisco Marroquin
International Relations and Affairs
1995 - 1996
Universidad Rafael LandÃvar
BS (International Commerce)
1990 - 1994
Colegio Aleman de Guatemala
Rudi Bihr's Skills
Management
Outsourcing
Call Centers
BPO
Customer Experience
Change Management
Process Improvement
Call Center
Team Management
People Management
Rudi Bihr's Summary
Rudi Bihr, based in Villa Nueva, Guatemala, Guatemala, is currently a Director Global Learning Excellence TICA at TELUS International Central America, bringing experience from previous roles at TELUS International Central America, Corporacion Carrousel and Harley Davidson Guatemala (Dealership). Rudi Bihr holds a 2002 - 2002 Reengineering and Quality Assurance Techniques in Major @ Universidad Galileo. With a robust skill set that includes Management, Outsourcing, Call Centers, BPO, Customer Experience and more, Rudi Bihr contributes valuable insights to the industry. Rudi Bihr has 2 emails and 3 mobile phone numbers on RocketReach.