Ruchi Gupta Email & Phone Number
EVP GBS Practice Leader @ TP
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Ruchi Gupta Location
- United States
Ruchi Gupta Work
- 2024 - now EVP GBS Practice Leader @
- 2023 - 2024 EVP Retail and eCommerce Vertical Leader @
- 2021 - 2024 Sr. Vice President - New Business Growth Leader India @
- 2019 - 2021 Director, Life Sciences Digital Business Operations @
- 2018 - 2021 Client Services Executive @
- 2016 - 2018 Director Client Services, CET @
- 2016 - 2018 Director Client Services, Healthcare @ HGS EBOS, LLC
- 2012 - 2014 Director Business Excellence @
- 2010 - 2012 Assistant General Manager - Business Excellence @
- 2009 - 2010 Sr Manager Corporate Business Excellence @
- 2008 - 2009 Sr. Manager Quality and Training @ Hinduja Global Solutions
- 2000 - 2005 Manager EBOS @
Ruchi Gupta Education
- Indian Institute of Management, Calcutta 2007 - 2008
- Savitribai Phule Pune University
Bachelor of Commerce (BCom)
1997 - 2000
Ruchi Gupta Skills
- Process Excellence
- BPO
- Employee Engagement
- Six Sigma
- Performance Management
- Training
- Operations Management
- Continuous Improvement
- Management
- Soft Skills
- Vendor Management
- Transition Management
- Talent Acquisition
- Talent Management
- Sourcing
- Call Centers
- Team Building
- Team Management
- Process Improvement
- Service Delivery
- MIS
- Business Process Improvement
- Workforce Management
- eSCM
- Customer Relationship Management Crm
- Strategic Planning
- Business Process Outsourcing Bpo
- Grievances
- Self Assessment
- Metrics Reporting
- Consulting
- Client Contact
- Screening
- Corrective Actions
- Facilitated Process
- Strategic Insights
- Shared Services
- Insurance
- Level 4
- Remedial
- ISO
- Global Solutions
- Frameworks
- Finance
- Level 5
- Competitive Intelligence
- Data Mapping
- Driving
- Business Administration
- Savings
- Quality Auditing
- Devise
- Organizational Structure
- Wow
- Assessment
- Salary
- Closure
- Cash Collection
- Revenue
- Identifying Trends
- Coaching
- Calls
- Short
- Security
- Assurance
- Statistics
- Sop
- Metrics
- Initiation
- Resolve
- Auditing
- PowerPoint
- Monitors
- Compliance Training
- Repeats
- Lean Manufacturing
- Accounting
- Profit
- Contract Renewals
- Escalation
- Customer Satisfaction
- Arena Simulation Software
- Telecommunications
- Corporate Communications
- Healthcare
- Voice
- Project Leadership
- Utilization
- Innovative Solutions
- Asset Allocation
- New Programs
- Strategy
- Revenue Cycle
- Branding
- Dog Grooming
- Strategies
- Microsoft Excel
- New Business Development
- Deloitte
- Training Coordination
- Employee Training
- Customer Service
- Progression
- Sla
- Surveying
- Philippines
- Intranet
- User Groups
- Business Management
- Project Management
- Trains And Add Rails
- Quality Control
- Research
- Articles
- System Monitoring
- PMP
- Reporting
- Shares
- Microsoft
- Reward
- Analysis
- Pune
- Hospitals
- Frequency
- R
- Project Estimation
- Cut
- Intellectual
- Jersey
- Success Stories
- Csat
- Coordination
- Exim
- Customer Feedback
- Thought Leadership
- Applications
- HIPAA
- Intel
- Client Services
- Communication
- Business Analysis
- Detail
- Negotiation
- Business Alignment
- Quality Assurance
- Cost Savings
- Operations
- Increase Productivity
- Workshops
- Suite
- Case Studies
- Maps
- Service Quality
- Information Flow
- Black Belt
- Indicators
- Value Propositions
- Project Planning
- Project
- Newsletters
- Flows
- Contractual Agreements
- House
- Denials
- Dashboard
- Service Levels
- Hyderabad
- Mechanism
- Business Process Mapping
- Leadership Capabilities
- Paper
- Accounts Receivable
- DMAIC
- Media
- Pricing
- Responsibility
- Internal Audit
- Multimedia
- Usa
- Fact
- Attrition
- Well Rounded
- Portals
- Portfolio
- Account Management
- Global Initiatives
- Green Belt
- Guidelines
- Business Insights
- Visio
- Claim
- Compliance
- Microsoft Word
- Case Management
- India
- Rate
- Business Process
- Interviews
- Onboarding
- Psychotherapy
- Manpower
- Decision Making
- Commerce
- Formulation
- Kaizen
- Knowledge Management
- Problem Solving
- Conceptual Modeling
- Calibration
- Program Implementation
- Recruiting
- Business Excellence
- ASP.NET
- Oracle
- SQL
- Web Services
- C#
- Web Applications
- ASP.NET MVC
- ASP.NET Web API
- jQuery
- Agile Methodologies
- Microsoft SQL Server
- Visual Studio
- Operating Systems
- XML
- ASP.NET AJAX
- JavaScript
- HTML
- CSS
- AngularJS
- LINQ
- SOAP
- REST
- WCF
- SOA
- OOAD
- Entity Framework
- Bootstrap
- TFS
- Github
- JSON
- IIS
- Design Patterns
- ReSharper
- Nuget
- ADO.NET
- Spring Framework
- iBatis
- NUnit
- JIRA
- Business Process Outsourcing
- Customer Relationship Management
Ruchi Gupta Summary
- Ruchi Gupta, based in United States, is currently a EVP GBS Practice Leader at Teleperformance. Ruchi Gupta brings experience from previous roles at Teleperformance and Cognizant. Ruchi Gupta holds a 2007 - 2008 Indian Institute of Management, Calcutta. With a robust skill set that includes Process Excellence, BPO, Employee Engagement, Six Sigma, Performance Management and more. Ruchi Gupta has 2 emails and 2 mobile phone numbers on RocketReach.
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